Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Marc v.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Perfect for a basic form

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its free to use and offers a very basic form builder.

What is your favorite aspect of this product?

simplicity and free. its easy to get a form up and running quickly and links to google sheets very well

What do you dislike most about this product?

it does not offer enough customisation or integration possibilities. it would be nice if there was a paid option which offered more features and much better support

What recommendations would you give to someone considering this product?

if its a simple internal form you need , and if you are not versed in technology, this tool is ideal for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Cons

  • Commodity Features
  • Slower Product Innovation
  • Less Caring

Mahek V.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product for survey and quize

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

If we have made a quiz on google form, We can show the result of the quiz instantly. We can set different types of questions like Multiple choice questions, multiple selection questions, true or false etc.

What is your favorite aspect of this product?

We can land our data into the google sheet. We can see collected data in the form of charts. We can give access to other members to edit and view the form.

What do you dislike most about this product?

The user interface is good but it could be better.

What recommendations would you give to someone considering this product?

It is easy to use and widely used by the users in the entire world. Users can fill the form by just google account. I recommend users to use it for collecting data.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Inspires Innovation

Marco B.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Efficient for collecting information of all kinds.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

At the beginning I thought this software was limited and was only useful in certain areas, but the truth is that you can take advantage of it professionally in any job role and more when you work with clients... 1 You can add images or videos 2 Many themes and colors to give an original touch to the forms. 3 People can answer the forms from any device, it adapts to any type of screen. 4 I can examine the data in Google Spreadsheets. 5 Can be created in teams (collaborators)

What is your favorite aspect of this product?

Google Forms allows me to have an organized and analyzed data collection, all this through a simple process of creating forms, with graphs of the answers in real time. It can be a survey or questionnaire of any type, but the one I do most is satisfaction and potential customers. I can choose from several options the appearance and type of questions, in my case I like to give it a more professional and sophisticated touch with branching pages and filter questions. I can plan, manage and prepare polls collecting the information quickly.

What do you dislike most about this product?

I have nothing bad to say about this software. I have not experienced any failures.

What recommendations would you give to someone considering this product?

Google Forms is simple but full-featured and ready to make the most of it, not just between teachers and students. I think it has business potential and many workers use this solution.

Pros

  • Includes Product Enhancements
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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