Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Carla B.

  • Role: Human Resources
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Simple, reliable, fast results.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to access, I can enter from my cell phone without problems It is simple and there are no complications or learning curves to use google forms. I can include images or videos You can include collaborators and create a survey You can create forms with sections where you can see the progress of the form.

What is your favorite aspect of this product?

I have used Google Forms in a variety of ways, including registrations, booking services, sales revenue or cost forms, satisfaction ratings, employee surveys, etc. Sharing the forms/surveys is a flexible and quick process, you can get the link easily. The information I collect is easy to analyze, it gives me response statistics and I can connect it to google sheets.

What do you dislike most about this product?

I don't have bad experiences with G forms.

What recommendations would you give to someone considering this product?

Ideal for business and personal use. I recommend it for the availability of results in real time, the collection of information with this tool is easier.

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate
  • Reliable

Farhan T.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use and works perfectly.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use and Security.

What is your favorite aspect of this product?

Conducts Surveys and Used in e-forms.

What do you dislike most about this product?

Nothing much about dislike, works perfectly fine.

What recommendations would you give to someone considering this product?

If you are looking for a software that is used to conduct surveys and e-forms with ease of use and security. Then it is one of the best software available.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Laura M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Highly recommended.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Affordable and available to all audiences, for any type of user. Easy to use, every tool is at a glance, no learning curve necessary. Connects with other Google applications of daily use All the essential elements of a survey/form are there, to save time and effort of creation. You can add images, videos, links, and structure the form as you like. Various design options and question formats

What is your favorite aspect of this product?

Pre-designed templates that you can further customize according to your own needs I get information quickly and easily, since filling out the forms is very simple and people can do it using any device, it helps a lot for internal and external analysis, which are useful to make improvements or implement better strategies. Can be stored in Google Drive, making it easy to create forms and save them with other documents Automatic graphing of collected data Survey link very easy to send, post or publish. All data can be transferred to Google Sheets

What do you dislike most about this product?

Sometimes I find this software a bit limited, but I can't complain as it delivers what it offers and it's also free.

What recommendations would you give to someone considering this product?

It is one of the best for making surveys or creating forms fast, easy and effective. Getting started with this tool is very simple and you can do it whenever you want as many times as you want. I highly recommend it.

Pros

  • Fair
  • Altruistic
  • Generous Negotitation
  • Transparent

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