Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

SUNNY P.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

Great Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

THe difference is that it is FREE.

What is your favorite aspect of this product?

THe favorite aspect of this product is that it is free

What do you dislike most about this product?

NOthing I like everything

What recommendations would you give to someone considering this product?

They have a trial period. try it out and see if you like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ADITYA R.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to collect & share info. List of feature

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of using; easy to integrate; easier to collect information from the client based remotely; easier to share the document with other party; Information is saved automatically without pressing (Control +S) or SAVE all the time.. This save lot of data loss when the user forget to press save while working on other documents.

What is your favorite aspect of this product?

Great look & feel No need to Press Control + S every time while working. Data gets saved automatically Easy to share the form with any other party

What do you dislike most about this product?

It operates slow in India. Not sure about other countries. It takes long time to operate. Apart from this I can't find any point to dislike.

What recommendations would you give to someone considering this product?

It is amazing tool to collect information from Clients; Customers; and every stakeholder It is very simple to operate and there is no risk of Data Loss when you forget to Press Save

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Allen S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Free to use forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms offers a cost free solution for users to collect answer for questionnaire from others without any complex requirements

What is your favorite aspect of this product?

Google forms is highly flexible and the results can be accessed by the form creator instantly

What do you dislike most about this product?

Google forms is quite simple and does not support heavy content like videos

What recommendations would you give to someone considering this product?

Google forms is a simple and quick way to collect data from other users for questionnaires and surveys

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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