Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ramakant R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Google Form - A free Survey tool for Marketing

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We use Google forms to collect clients' and customers' detailed reviews. Google Form is free and easy to integrate with any platform. We are using it for collecting specific feedback and allowing us to continuous improvement.

What is your favorite aspect of this product?

1. Easy drag and drop features. 2. Simple and customize the tool to integrate with other software 3. Flexible sharing option 4. Easy to access data for collection.

What do you dislike most about this product?

1. Very simple form and not come with great design. 2. Customization of form is not possible.

What recommendations would you give to someone considering this product?

Google Form is a very easy-to-use platform for simple surveys, collecting answers, getting feedback. Easy to use interface and compactible with every website. The design and styling options are very limited and not so easy to customize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Suresh M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

easy to conduct survey or poll

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

polls and surveys, forms for data capturing

What is your favorite aspect of this product?

surveys and data capture forms

What do you dislike most about this product?

still discloses the user information. this need to be anonymous user while submitting the poll or review

What recommendations would you give to someone considering this product?

Good tool to capture data or conducting polls or survays.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

DIVESH K.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great tools to collect responses in short time

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms UI is awesome, and it is easy to use. Response collected can be used visualized in various forms which helps in taking quick decisions. Secure and is the authentic way to collect data from a vast number of users in a short time.

What is your favorite aspect of this product?

Google forms provide a wide variety of customization options. Limited access can be provided to users. Collected responses can be visualized in the form of charts, sheets, graphs, etc. Secure and authentic, based on the requirements it's collect the data of the user who fills the form. We can also set a deadline to fill the form using the timer. The response receipt option is also very nice.

What do you dislike most about this product?

Limited integrations are available. Limited themes. Google forms are not well suited to collect data of dynamic type.

What recommendations would you give to someone considering this product?

Good and cheap option to collect data from users, in a short span of time. Can be easily customized as per the requirement. UI is awesome and easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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