Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Elvis C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Create simple forms and surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

All forms and responses are stored directly in Google Drive, making file management and access easy from any connected device, which makes all the difference.

What is your favorite aspect of this product?

I like instant notifications, which alert me when I receive a new response. This is beneficial to me because I can make decisions more quickly to stay on top of things without constantly checking.

What do you dislike most about this product?

I don't like that it doesn't have advanced design customization options, such as the ability to completely change the look and feel of the form with custom themes and more varied fonts.

What recommendations would you give to someone considering this product?

I recommend it because it is completely free, and anyone with a Google account can use it without additional subscriptions. The interface is intuitive and easy to navigate, allowing you to create forms quickly without technical experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zimmerman Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Good option in relation to the price

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It offers more selection options, such as multiple choice, list, or scale, which others I've used don't have, in addition to enabling better management of answers.

What is your favorite aspect of this product?

The variety of customization option of backgrounds and types of forms.

What do you dislike most about this product?

It wouldn't be what I "don't like" but I would include some graphs in the answers preview

What recommendations would you give to someone considering this product?

Enable the user to download a file previously uploaded to the form.

Pros

  • Unique Features
  • Client's Interest First
  • Over Delivered
  • Helps Innovate

Anirudh J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

"File Upload Capabilities" "Limited Advanced Feat"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

1) Seamless Integration with Google Workspace 2) Real-Time Collaboration 3) Responsive Design

What is your favorite aspect of this product?

1) Cost-Free Access

What do you dislike most about this product?

1) Limited Customization Options

What recommendations would you give to someone considering this product?

1) Evaluate Your Needs 2) Use Clear and Concise Language

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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