
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Elvis C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Create simple forms and surveys.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
All forms and responses are stored directly in Google Drive, making file management and access easy from any connected device, which makes all the difference.
What is your favorite aspect of this product?
I like instant notifications, which alert me when I receive a new response. This is beneficial to me because I can make decisions more quickly to stay on top of things without constantly checking.
What do you dislike most about this product?
I don't like that it doesn't have advanced design customization options, such as the ability to completely change the look and feel of the form with custom themes and more varied fonts.
What recommendations would you give to someone considering this product?
I recommend it because it is completely free, and anyone with a Google account can use it without additional subscriptions. The interface is intuitive and easy to navigate, allowing you to create forms quickly without technical experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Zimmerman Y.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Good option in relation to the price
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It offers more selection options, such as multiple choice, list, or scale, which others I've used don't have, in addition to enabling better management of answers.
What is your favorite aspect of this product?
The variety of customization option of backgrounds and types of forms.
What do you dislike most about this product?
It wouldn't be what I "don't like" but I would include some graphs in the answers preview
What recommendations would you give to someone considering this product?
Enable the user to download a file previously uploaded to the form.
Pros
- Unique Features
- Client's Interest First
- Over Delivered
- Helps Innovate
Please tell us why you think this review should be flagged.

Anirudh J.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
"File Upload Capabilities" "Limited Advanced Feat"
Likeliness to Recommend
What differentiates Google Forms from other similar products?
1) Seamless Integration with Google Workspace 2) Real-Time Collaboration 3) Responsive Design
What is your favorite aspect of this product?
1) Cost-Free Access
What do you dislike most about this product?
1) Limited Customization Options
What recommendations would you give to someone considering this product?
1) Evaluate Your Needs 2) Use Clear and Concise Language
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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