
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Roseli B.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2020
Powerful Google System.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The software functionality and how easy it is to use.
What is your favorite aspect of this product?
Services quality level and the simplicity of deployment of the product.
What do you dislike most about this product?
Nothing to dislike about this software.
What recommendations would you give to someone considering this product?
Google system and very reliable on different business processes and very easy to set.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Marilla R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2021
Forms with excellent quality for clients.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is a fantastic platform for creating forms and managing all responses received from customers. One of the most notable differences between Google Forms and other platforms such as Microsoft Forms is that Google Forms has a much more optimized design for mobile device browsers, which makes the form can be completed faster, unlike Google Forms, which does not have a version for mobile devices of the forms that are made. It's great to be able to offer a more compact design for people who use their cell phone, as it allows customers to fill out the form on the go.
What is your favorite aspect of this product?
One of the things that most positively draws my attention about Google Forms is the wide variety of templates that allows me to place each form that I am making, they are perfectly designed templates, with unique colors and adapted for forms in any area. Also, another thing that I like is that I can have a real-time follow-up of the responses of my clients in the form, and I can receive all these responses immediately, in my administrative panel of Google Forms. It's so great to be able to receive these responses in seconds so we can analyze these responses and come to a conclusion more quickly.
What do you dislike most about this product?
My negative criticism about Google Forms is that this platform does not have any application for mobile phones, it does not have applications for Android devices or for iOS devices, in this way it is a bit more complicated for us to manage all the forms that we send to our clients, because the only way to manage them is from our work area. I would like to be able to enjoy an App that allows me to manage all the forms no matter where I am, this would greatly facilitate my accessibility to Google Forms services.
What recommendations would you give to someone considering this product?
To any person or work area who intends to implement Google Forms in their company, I would recommend without a doubt that they take the opportunity to test this great platform. Despite not having an application for mobile devices, it is still a great platform to manage forms in its version in the cloud, since it collects the responses immediately from all clients (something that very few platforms do). Forms get a unique design with the help of templates offered by Google Forms. Without a doubt, it is a perfect option for any company, the forms will always be attractive to customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Tony P.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Dec 2020
Doesn't get much easier to use to create forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's free and has plenty of features
What is your favorite aspect of this product?
Low cost and simplicity of use. Great for educational use.
What do you dislike most about this product?
Lack of workflow automation built in.
What recommendations would you give to someone considering this product?
Create a google account to try it for free.
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
