Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Shelby S.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Customizable and effortless to use survey software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

If my computer shuts or if the internet goes down, my forms will be safe and sound in my cloud storage and with the latest version I edited. Creating a new Google form is simple and I can do it in some different ways

What is your favorite aspect of this product?

When I select to create a new Google form or edit a template, the screen editor will appear. It has a simple layout, easy to understand, and I am able to start using it with no difficulties

What do you dislike most about this product?

The experience in Forms is improved with add-ons that help construct new surveys and also connecting to third-party and integrating Forms data with other G Suite applications like Google Sheets

What recommendations would you give to someone considering this product?

Google Forms turns out to be an excellent choice for people who need to be quick while building forms or digital quizzes. Fits all purposes whenever you need to set up new polls or surveys

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manish Kumar A.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple and easy to use application for surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google form provides major analytics that other products are unable to provide, also google form can easily be integrated by most applications and websites.

What is your favorite aspect of this product?

Google form can be used for software reviews and each question can get associated with some marks and then you can get mean marking for that particular product easily.

What do you dislike most about this product?

Enhancement is required in UI, currently, it is very simple UI some materialistic UI need to add

What recommendations would you give to someone considering this product?

Good to use application recommended for survey and form creations.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

John E.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Using Google Forms is a breeze

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is a straightforward data collector that is simple to use. To collect information and data from the field for customer projects and leads, we use it internally as a component of our CRM. Overall user-friendliness and capacity to export forms or email forms to users in a particular format using third-party add-ons.

What is your favorite aspect of this product?

It is simple to use. Additionally, neither my users nor my clients had to strain to comprehend the directions, complete the forms, or traverse the pages. Building forms, exploring alternatives, and setting up the data management system are all simple processes.

What do you dislike most about this product?

The appearance and feel of a Google Form are not very flexible. On both our internal intranet and website, we embed several forms. They are all similar to Google Forms. They are not lovely, but neither are they awful. There aren't many alternatives for the form's outcome. For instance, it would be fantastic if a.pdf could be automatically filled out using the form's responses.

What recommendations would you give to someone considering this product?

Google Forms are superior to practically all others, in my opinion. It is easy to explore, set up, and utilize. Customization keeps you appearing professional regardless of whether your company is well-established or not, and the setup puts it at the top, in my opinion, because you never get thrown out of the app, and it's free, making it even more appealing.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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