Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Kelly C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Helpful in doing research and making quizzes

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

When analyzing and sharing simple numerical data, Google Forms make it easy for even the most inexperienced computer users to get started. Unlike others, making your form or survey and rearranging the questions as required is also a breeze. Regardless of their familiarity with Google, users may quickly and easily fill out forms using Google Forms.

What is your favorite aspect of this product?

Google Forms' ease of use is a significant selling point. I can use it for simple evaluations and data gathering with little effort. Google forms are user-friendly and effective for conducting primary surveys. It's simple to pick up and use and lets us create forms with various fields without learning any code. This tool is user-friendly, whether you need to make a form or fill one out.

What do you dislike most about this product?

This program imposes several restrictions. When an internet interruption is experienced, the forms must be restarted from the beginning, regardless of how far along the replies may be. It's a bit of a letdown that you can only choose from a handful of fonts, sizes, and colors. Having constantly to be connected to the internet is a high cost.

What recommendations would you give to someone considering this product?

In cases when the survey's criteria and expected outcomes are simple, Google Forms is the way to go. It is easy to create a survey, complete with questions and responses, rearrange sections, and distribute it to respondents. You can get the most out of your data by combining it with Sheets, which Forms connect seamlessly. It's the most excellent and most straightforward solution.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Respectful

Carol E.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

An easy-to-use survey software

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Data collection couldn't be easier than using Google Forms. A survey may be created and delivered more quickly if you use a template from a library of pre-existing surveys and forms. If the state has been distributed, it may be swiftly and effortlessly compiled. It is easy to use and adapts to the kind of inquiry. Forms created in Google are simple to implement.

What is your favorite aspect of this product?

One feature that appeals to me is the option to self-grade by including an answer key. Conveniently, I can rearrange the questions, adding new ones relatively quickly. I particularly like how I can export the survey results to a CSV file for easy organization and reference. I can make user interfaces for these surveys quickly. Notifications of survey completion are also a handy feature.

What do you dislike most about this product?

Google's survey tools are limited to primary data collection and presentation. Design and feature-based customization possibilities are minimal. The templates offered are pretty basic. This tool may not be enough if you need to analyze survey replies for hidden patterns and create intricate metrics.

What recommendations would you give to someone considering this product?

Google Forms is excellent if you need a simple survey or form for your business or group. It's a perfect tool for doing surveys and analyzing data, and you can also use it to make questionnaires and quizzes, which you can then easily administer to your team. It's a breeze to use and tailor to your specific requirements.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Angel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is super simple to use.

What is your favorite aspect of this product?

It's easy to create, it's easy to distribute, it's easy to share, it's easy to collect results from.

What do you dislike most about this product?

It's lacking some of the more advanced features that one might need for more complex data collection.

What recommendations would you give to someone considering this product?

to continue improving their features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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