Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Jerica G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Simple, easy, clean form building

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms makes it simple to design and distribute a form tailored to your needs. Using Google Forms to collect and organize responses from a big number of people in real time is a huge time-saver. Because of how quick and simple it is to use, the program is a pleasure to engage with. Google Forms are intuitive and simple to use, regardless of your level of technical expertise.

What is your favorite aspect of this product?

Create a form tailored to your needs with minimal effort and get it live in no time at all, all thanks to the seamless connectivity between your Google account and the forms. The ability to ask a series of questions and receive a structured response stream in real time.

What do you dislike most about this product?

It's not easy to find all of the functional tools you need. To accommodate the needs of various industries, it will require greater room for content production.

What recommendations would you give to someone considering this product?

Overrall, I prefer Google Forms. It's fantastic when written properly and used to solicit useful responses from other form fillers. I would highly recommend this program to anyone looking to get an edge.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Powerful tool to gather and mine data for insights

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The Forms editor is straightforward. My forms fills the center of the screen with space for a title and description followed by form fields. Each field includes a button to duplicate the field, for a simple way to add similar questions to my form

What is your favorite aspect of this product?

Google Forms offers several settings options. The floating toolbar on the right lets me add more form fields. The default field for new questions in a Google Form, the multiple choice option lets me list options and have users select one

What do you dislike most about this product?

I can switch question types at any time though my field settings and questions will reset if I switch from multiple choice, checkbox, or menu to any of the other question types

What recommendations would you give to someone considering this product?

Google Forms has the essential tools you need to make a simple poll or a dynamic survey with customized questions for different response types

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yolanda P.

  • Role: Industry Specific Role
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy and rapid data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms addressed a pressing problem in the online survey industry. Conveniently, you can choose whether or not to use your real name, and setting up a Google account makes it a pleasure. Price is unrivaled since it is without cost, user-friendly, and requires no more than a single login before you can begin filling out any form you choose.

What is your favorite aspect of this product?

Google Forms' user-friendliness is one of my favorite features. Due to the platform's adaptability, I don't have to waste time thinking up survey questions. Google. It's possible to survey to get insight into what our team would find helpful to learn and how we can have the most effect. Google Forms tool makes it simple to create new forms.

What do you dislike most about this product?

Most of the time, it will work well; nevertheless, there may be rare occasions when you encounter problems related to style or some logical conditioning restrictions. However, I assume that the lack of extensive question customization options is because this program is free of charge. Contexts and rationales have their limits.

What recommendations would you give to someone considering this product?

I used Google Forms to create a sign-up form for new customers and an appointment scheduling widget for my site. Now that I have Google Forms connected with my website, I have instantaneous access to the data I collect. It's cost-effective since I don't have to pay development costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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