
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Fair
- Reliable
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Mobile Support
Questionnaire Design/Survey Builder
Role and User Management
3rd-Party Integrations
Customizable Branding
Data Analysis and Visualization
Templates & Question Library
APIs and Integration
Branching and Logic
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

SUMIT B.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2024
Quick and Easy Survey Tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It makes free, basic poll and quiz forms and works well with Google Sheets.
What is your favorite aspect of this product?
It automatically tracks data in Sheets and is straightforward to set up.
What do you dislike most about this product?
Few methods can modify design and pictures.
What recommendations would you give to someone considering this product?
a simple, free survey tool.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Leverages Incumbent Status
- Less Effective Service
Please tell us why you think this review should be flagged.

Aman S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
simple, helpful for surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
forms are easy to make with google sheets.
What is your favorite aspect of this product?
auto-generated data visualizations, real-time replies, and comment validation.
What do you dislike most about this product?
style changes are limited.
What recommendations would you give to someone considering this product?
simple poll required, especially for google workspace users.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Less Effective Service
- Charges for Enhancements
Please tell us why you think this review should be flagged.

Anuj C.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
Easy and quick to fill out surveys.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Setting up Google Forms is easier and faster than setting up other poll tools, and it's also very simple to share.
What is your favorite aspect of this product?
I love how easy it is to make a form and how Google Sheets automatically files the information I enter into it.
What do you dislike most about this product?
Limited customization
What recommendations would you give to someone considering this product?
for quick polls or getting comments, especially if you want a free choice with no extras.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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