Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

kajal s.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Survey Tool For business

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms are easy to set up and navigate with simple UI. Very responsive Survey Tool and It is easy to build and customize surveys, questionnaires and contact forms. It is a relatively budget friendly as compared to others. It ideally integrates with the other Google tool such as Google Sheets and has Google's reliable support. Shows results in a Graphic manner and easy to modify. Some features which are not in other form software, we are able to make a Google form a quiz , split-up forms in small sections, also this forms can also be used for taking online exam.

What is your favorite aspect of this product?

As I am from a technical organization where we need to collect data frequently where we utilize the service of Google Forms for our business functions. It is straightforward to build a form & unchallenging to deploy it and also able to track the results. The best part of Google Forms is flexibility and functionality. It provides a variety of options to create a form and makes able to add some fascinating features like poll, chart & bars to show result ratio etc. Also enables us to embed the forms on our website. And the received responses are easy to manage and analyze. Overall, a great software for survey.

What do you dislike most about this product?

I have no complaints about forms except that it's hard to collaborate if you're not signed into the original creator's email address on your phone, you either have to go to Google and switch accounts or wait until you get to a computer. Google forms doesn't do much in terms of advanced meta data tracking. It would be great to have some of these features enhanced for survey monitoring purposes.

What recommendations would you give to someone considering this product?

Honestly, Several similar software programs exist in the market, but I can attest to the quality of Google Forms because of its simple interface and straightforwardness.

Pros

  • Reliable
  • Efficient Service
  • Altruistic
  • Acts with Integrity

Monika R.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use, but features not satisfying

Likeliness to Recommend

4 /10

What differentiates Google Forms from other similar products?

It's free. And simple to use.

What is your favorite aspect of this product?

I use it sometimes for very simple surveys inside the company, I wouldn't dare to survey my customers using it.

What do you dislike most about this product?

Very small number of available question types and poor survey logic.

What recommendations would you give to someone considering this product?

Consider it only for very simple surveys, and only if you can't afford any other solution. There are some tools made specifically for surveying, that are far more robust and better looking, and still free.

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Inhibits Innovation
  • Slower Product Innovation

Anup K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

"Fabulous product! Saves much time"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The support of Google is very important as the organization is so reliable and continuously improve their products that differentiate Google Forms from other similar products.

What is your favorite aspect of this product?

The most likely part is it supports the cloud backup facility and the data analysis portion after getting the data through the form. The other likely feature is that the user also get the copy of his/her response immediately at their email. All the tools and software of google integrate very well with each other.

What do you dislike most about this product?

There is nothing much dislikable about Google Forms but the layout and design part can be improved so that it become more attractive and likable by more users.

What recommendations would you give to someone considering this product?

It comes with a lot of features as compare to similar products and its free version also available so I would strongly recommend this software to anyone.

Pros

  • Continually Improving Product
  • Saves Time
  • Helps Innovate
  • Reliable

Most Popular Google Forms Comparisons