
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Fair
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Mobile Support
Questionnaire Design/Survey Builder
Role and User Management
3rd-Party Integrations
Templates & Question Library
Data Analysis and Visualization
Customizable Branding
APIs and Integration
Branching and Logic
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Alejandro C.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Not impressed though good enough for free
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Mostly that as a free option and based on Google's platform, it allows you to work within your business model. As a small business owner, I use Google Workspace a lot, so if I wanted to integrate this into the rest of the google apps I use it would be easier than bringing in a vendor that would require API development.
What is your favorite aspect of this product?
Logic is easy to customize and pretty straightforward.
What do you dislike most about this product?
Too basic really, I was expecting a bit more.
What recommendations would you give to someone considering this product?
Good for basic polling but it lacks what makes a survey engine great. If you're looking for something more heavy user focused, I'd look somewhere else.
Pros
- Client Friendly Policies
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.

Kel W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
An easy way to gather information
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I have had the opportunity to use this platform and some others and I have the vision of being able to compare them more or less Some with others, some are very slow, others are not allowed to share on social networks and something that Google form does and with great skill because you can share through social networks and these people can access Lili and the questions we ask or ask her also It is important to know that we can add text or text boxes and simple selection
What is your favorite aspect of this product?
Honestly, this is a platform that has left me more impressed because it makes the task of collecting information from a certain person or specific group much easier, that is, we can create a form where we have some questions that we want the person not to answer since you left the service Obtaining information has been much easier for companies and for individuals who need to know some information about a group, which is why this company and the service it offers is very important.
What do you dislike most about this product?
What strikes me about this service is that since it is very limited, that is, we cannot change the platform or the design of the page where we are going to ask our questions, we cannot change them to our destination, we cannot change many things to Differentiate it from other forms which I find a bit uncomfortable because sometimes we want to differentiate ourselves to give our own essence to the rest form is very good
What recommendations would you give to someone considering this product?
Currently when you want to open a market or you are interested in knowing the opinion of some people or you are simply looking for someone specific, it is highly recommended to use Google form for this type of thing which I highly recommend people can fill it out from any device you can even share them with someone more and leave the contacts to later be contacted by us, who are the creators of the form, is a very important tool currently, so I recommend using it or at least trying to do it
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Jared S.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Sep 2021
Both user friendly and fully integratable!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is by far the easiest product to utilize for conducting surveys to prospective clientele and current members or clients in your business. It's simple templates for questionnaires allows you to determine the surveyees' interest in your product or service simply and allows a basic forum to discuss their concerns. These forms or questionnaires can be integrated to gmail and other google software. This makes it an easy option as opposed to non-google software.
What is your favorite aspect of this product?
The drag and drop simplicity of Google Forms makes it the most desirable.
What do you dislike most about this product?
The simplicity is also a dislike or conflict as well. For more advanced templates and functions, I may consider using typeform or a complicated software option. Forms doesn't have as many customizable options.
What recommendations would you give to someone considering this product?
Google Forms is great for ease of use and basic templates and designs. For more complexity, you'll have to look elsewhere. Know what you're looking for when you select this product. Analyze what your clientele pool will respond better too and try a couple of options to gauge responsiveness.
Pros
- Fair
- Altruistic
- Helps Innovate
- Reliable
Cons
- Slower Product Innovation
- Commodity Features
- Less Inspiring
Please tell us why you think this review should be flagged.
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