Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
2% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Mobile Support

86

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

84

Customizable Branding

83

Data Analysis and Visualization

83

Templates & Question Library

83

APIs and Integration

83

Branching and Logic

83

Multi-Channel Distribution

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Elvis C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Create simple forms and surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

All forms and responses are stored directly in Google Drive, making file management and access easy from any connected device, which makes all the difference.

What is your favorite aspect of this product?

I like instant notifications, which alert me when I receive a new response. This is beneficial to me because I can make decisions more quickly to stay on top of things without constantly checking.

What do you dislike most about this product?

I don't like that it doesn't have advanced design customization options, such as the ability to completely change the look and feel of the form with custom themes and more varied fonts.

What recommendations would you give to someone considering this product?

I recommend it because it is completely free, and anyone with a Google account can use it without additional subscriptions. The interface is intuitive and easy to navigate, allowing you to create forms quickly without technical experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tohibulla M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Drag & drop form builder within Google account

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Sleek forms that loads fast on any device. Easy to create, share, or embed.

What is your favorite aspect of this product?

Syncs nicely with other Google products.

What do you dislike most about this product?

They could add templates for different use cases. Currently the template library seems non existent.

What recommendations would you give to someone considering this product?

Google Forms is a drag and drop software. No need to know programming. Available right on your Google account for free.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

umu k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Tracks Team Metrics

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms' user-friendly interface lets you create beautiful forms regardless of your background in a few hours. It also offers many free features.

What is your favorite aspect of this product?

What I most like about Google forms is it's simple UI. It's form creation process is very quick and easy.

What do you dislike most about this product?

Google forms gives you lot's of capabilities however there are many things which affects its great experience.

What recommendations would you give to someone considering this product?

We use Google to run our business, so it is nice how easily I can integrate Forms into other pages we use, like Google Sites that we use for our team portal.

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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