Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Quick and Easy Data Collection

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is one of the most used tools of the Google suite in our organization, its use is given both in the commercial area as in the operational part, daily our technical support analysts record the incidents and failures of each area of our IT infrastructure and in turn records the different affected equipment, this allows us to weigh and analyze in real time the impact with a simple crossing of data in a pivot table, this process was manual and with the implementation of Google Forms saved us diagnostic time.

What is your favorite aspect of this product?

Easy editing UI. Simple, customizable logic. Flexible sharing and sending options. Easy to access data for collection and export.

What do you dislike most about this product?

Perhaps the main disadvantage is the customization, definitely the templates available are very limited and the fonts are reduced. We would like to be able to implement pre-determined answers in order to evaluate concise points to our work team. Creation of customized templates in order to share them with the rest of the organization, with your own logos and signatures.

What recommendations would you give to someone considering this product?

Google Forms is a great application for creating simple surveys, collecting answers to questionnaires, and soliciting testimonials and feedback. Its easy-to-use interface requires little learning so it's perfect for beginners or those less experienced in advanced survey creation software. The design and styling options are somewhat limited, but there is some customizability with the color palette.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Jyoti S.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

'Google Forms Review'

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms was a lot simpler and quicker to build and launch. So it turned into our favored choice for quick launch surveys. Also it is very free with so many advanced features.

What is your favorite aspect of this product?

It is really easy to use It can add numerous various fields I love utilizing the Google Sheets feed to parse my information afterward. Also, it is very easy to do a fully functional survey within the shortest possible time.

What do you dislike most about this product?

Not as customizable as far as design or styling

What recommendations would you give to someone considering this product?

Great Forms is appropriate to gather informal survey data, to create sign-ups for office hours or for big events. Google Forms can assist you with remaining coordinated in case you are facilitating an occasion where individuals should enroll.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Daniela Karolys L.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"G-Forms: Easy to use, integrate and maintain".

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is incredibly easy to use, integrate and maintain; anyone can create forms and surveys in a matter of minutes, and it is also very easy to fill out forms and surveys. In addition, it presents different possibilities for sharing, it is great for data collection and keeping information organized, its excellent compatibility with Excel.

What is your favorite aspect of this product?

I love its flexibility and ease of use; it allows us to create custom surveys with predefined logos, graphics or themes; it offers several options for running the questions and answers; it is excellent for data collection; it also allows us to collect data in spreadsheets and analyze it using Google Sheets.

What do you dislike most about this product?

Google Forms does not support sophisticated metadata tracking; it lacks advanced capabilities that are necessary when gathering complicated data; it would be wonderful to include some of these features for survey tracking and advanced analytics.

What recommendations would you give to someone considering this product?

Google Forms is an excellent tool to consider: for its capacity and efficiency in rapidly and simply gathering data, for its ease of use, and its performance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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