
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Fair
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Mobile Support
Questionnaire Design/Survey Builder
Role and User Management
3rd-Party Integrations
Templates & Question Library
Data Analysis and Visualization
Customizable Branding
APIs and Integration
Branching and Logic
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Tisha S.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2021
Simple and effective...
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's free Professional looking surveys and forms Variety of templates You can add collaborators to create surveys Easy to use and easy to access Analysis of data collected in Google Spreadsheets
What is your favorite aspect of this product?
Collecting information and data is faster with Google Forms, it is definitely a good software, it is simple but it is good for what it promises. Forms can be customized and you can add images and videos, as well as links. People can respond to surveys from their cell phones or any device at hand, that's the best thing about it, its versatility and efficiency. It is a great tool for any area, not only for schools, but also in companies, for customers, registrations, satisfaction surveys and everything you can think of. Google Forms also facilitates the analysis of responses through statistics and graphs.
What do you dislike most about this product?
I could not complain or demand anything to this tool, I can access it at any time without additional charges and it fulfills what it promises to the user, it is simple and efficient.
What recommendations would you give to someone considering this product?
If you have a Gmail account it is very easy to access the benefits of this tool. Whatever your role or occupation, G Forms fits your survey and form needs.
Pros
- Fair
- Client's Interest First
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Poojan S.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2021
Good tool for survey forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is free to use by everyone who has a google account. Customizable form options and can also use it in a different page. Only the organization's members can feel the form.
What is your favorite aspect of this product?
Easy to create form and share the form. No coding required for creating form uses it by simply adding a block and type of answer in it. Direct integration with the google sheet. So that we can process our data which is collected by the form.
What do you dislike most about this product?
We can’t change the font style of the form. UI needs more improvements. More formats for the form for better experience.
What recommendations would you give to someone considering this product?
Overall easy to use for daily uses. Google accounts are widely used by the user so we can easily create form and share the form and collect data from this form and analyze the data in form of charts.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.

Rajkishore M.
- Role: Operations
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jul 2021
Smart Way to Create Forms To Grow More
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Simple user activation with Google accounts. Easy to crate forms. Can set custom headline with custom images or logo. Easy to share with others in multiple ways. Can make a form private or public according to type of form. You can set people who will have access to forms. On every entry you will get report on mail. Every entry can be managed by excel. You can edit form later although it is published. You can use templates according to your requirement. You can set error message for wrong entry, thank you message, mandatory or optional for answers and many more.
What is your favorite aspect of this product?
I like it's destination option where we can choose where our data will be stored. We can use Excel sheet as the destination of entries. It can be edited easily although it is published. We can choose who will have access to forms. Free with lots of features. No limit on form creation. Data is safe with Google and it can be accessed later.
What do you dislike most about this product?
I usually like this product. But in some cases I want they should improve. There should more font options for questions and answers. It should have facility to change the font of answers which will provide more quality in product. If we can use formats according to our use it will be more helpful.
What recommendations would you give to someone considering this product?
I would recommend to everyone to use this product as it is free to use. You can interact this with other softwares. You will be able to take feedbacks, quizzes from your customers regarding your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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