Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Customizable Branding

83

APIs and Integration

83

Branching and Logic

83

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

85

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

83

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Tisha S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Simple and effective...

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's free Professional looking surveys and forms Variety of templates You can add collaborators to create surveys Easy to use and easy to access Analysis of data collected in Google Spreadsheets

What is your favorite aspect of this product?

Collecting information and data is faster with Google Forms, it is definitely a good software, it is simple but it is good for what it promises. Forms can be customized and you can add images and videos, as well as links. People can respond to surveys from their cell phones or any device at hand, that's the best thing about it, its versatility and efficiency. It is a great tool for any area, not only for schools, but also in companies, for customers, registrations, satisfaction surveys and everything you can think of. Google Forms also facilitates the analysis of responses through statistics and graphs.

What do you dislike most about this product?

I could not complain or demand anything to this tool, I can access it at any time without additional charges and it fulfills what it promises to the user, it is simple and efficient.

What recommendations would you give to someone considering this product?

If you have a Gmail account it is very easy to access the benefits of this tool. Whatever your role or occupation, G Forms fits your survey and form needs.

Pros

  • Fair
  • Client's Interest First
  • Helps Innovate
  • Reliable

Poojan S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Good tool for survey forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It is free to use by everyone who has a google account. Customizable form options and can also use it in a different page. Only the organization's members can feel the form.

What is your favorite aspect of this product?

Easy to create form and share the form. No coding required for creating form uses it by simply adding a block and type of answer in it. Direct integration with the google sheet. So that we can process our data which is collected by the form.

What do you dislike most about this product?

We can’t change the font style of the form. UI needs more improvements. More formats for the form for better experience.

What recommendations would you give to someone considering this product?

Overall easy to use for daily uses. Google accounts are widely used by the user so we can easily create form and share the form and collect data from this form and analyze the data in form of charts.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Inspires Innovation

Rajkishore M.

  • Role: Operations
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Smart Way to Create Forms To Grow More

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Simple user activation with Google accounts. Easy to crate forms. Can set custom headline with custom images or logo. Easy to share with others in multiple ways. Can make a form private or public according to type of form. You can set people who will have access to forms. On every entry you will get report on mail. Every entry can be managed by excel. You can edit form later although it is published. You can use templates according to your requirement. You can set error message for wrong entry, thank you message, mandatory or optional for answers and many more.

What is your favorite aspect of this product?

I like it's destination option where we can choose where our data will be stored. We can use Excel sheet as the destination of entries. It can be edited easily although it is published. We can choose who will have access to forms. Free with lots of features. No limit on form creation. Data is safe with Google and it can be accessed later.

What do you dislike most about this product?

I usually like this product. But in some cases I want they should improve. There should more font options for questions and answers. It should have facility to change the font of answers which will provide more quality in product. If we can use formats according to our use it will be more helpful.

What recommendations would you give to someone considering this product?

I would recommend to everyone to use this product as it is free to use. You can interact this with other softwares. You will be able to take feedbacks, quizzes from your customers regarding your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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