Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sahil K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Perfect solution for creating Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use & highly intuitive interface Quick to create any type of form Always online - work from anywhere Integrates well with other G Suite apps Great for collaboration Works great on mobile as well

What is your favorite aspect of this product?

1) I've used Google Forms to carry out opinion survey on different things. 2) It's easy, simple and customizable. 3) Form fill up is very smooth and easy.

What do you dislike most about this product?

1) I would be happy if they increase the link expiration time.

What recommendations would you give to someone considering this product?

Google Forms are the effective way to collect data through a survey. It gives very effortless and easy option to generate forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naveeth M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Brand and quality

What is your favorite aspect of this product?

Response Section

What do you dislike most about this product?

Server error connection some time

What recommendations would you give to someone considering this product?

8 out of 10 to use google form

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Alex C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Innovative way to create a form

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to think that this is the only company that makes this type of form but there are really others that do not offer what their ads say and this is something really annoying because tomorrow the person and they deceive us and make us waste a lot of time because many times You can neither edit nor add text or anything and it really is very annoying instead with Google forms you can add simple selection text and many other things that make a big difference When creating our form

What is your favorite aspect of this product?

The main thing about this system or platform in the Great facility that you can add a text, a question, a simple selection, a box to fill in or a bar to select, and this so that the interviewee will find it much easier to express his position or his opinion as well. We can have an option that is mandatory to fill in or select to be able to continue answering this type of forms, commonly they can be sent by social networks directly from emails or simply by sharing in a social network For another to come and fill in the form with their data

What do you dislike most about this product?

What I do not like about this platform service is the simplicity that is seen when the person is filling out the form, it is very simple In fact, it is very simple, there are usually questions and space for answers, there is nothing to distract you from the objective and this is something that is an advantage and at the same time a disadvantage, usually users and gets bored but the good thing is that it is not distracted and it is something that really must be valued because we prefer focus rather than distraction, and that sometimes is not available to share

What recommendations would you give to someone considering this product?

My recommendation is that when you need to know the opinion of a public group or anyone, use this type of form because it really serves a lot to collect information since this reaches our Data and so we can easily decide what to do with this information separately. We can also add a section where the participant or the interviewee left their personal data to be able later in case they are selected for a contest or simply for more information about this person or the aforementioned topic and it is highly recommended to do this

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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