Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Customizable Branding

83

APIs and Integration

83

Branching and Logic

83

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

85

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

83

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Dev M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"The best user friendly forms"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms provide Submission limitation for the users, custom validation for the particular fields. It has more UI designs for the different forms.

What is your favorite aspect of this product?

Google Forms is the best open source platform in which end-user can create their forms in easy way. It can evaluate quiz and give score based user's performance. End users can use the Google Forms without installing the appllication. It provides best interface for user to create their own template. After submitting the submission user get notification in their mail with the copy of the template.

What do you dislike most about this product?

If the end user has not written the exact answer like it contains spelling mistake or grammatical error than it marked as incorrect answer.

What recommendations would you give to someone considering this product?

It is the best open source forms for gathering information from sources. I highly recommend to use it for time saving and for conducting simplistic surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Verena A.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

A must in my work activities.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

1 It is easy to access 2 I can expand its functionality with Google Sheets 3 User-friendly interface 4 Customizable forms 5 No extra application is needed for data entry, so it is convenient to work with this software with people and external clients. 6 You can include images or videos to the forms. 7 Response statistics

What is your favorite aspect of this product?

It helps me with reports by collecting data and information with the tools that this software provides, conducting surveys, questionnaires, sales/costs revenue forms, among others. These activities are very easy to perform, and there is a lot of information and content in videos and forums on how to use google forms in the most convenient way according to your job role or activities. Personally I find it a great solution to have more information and contact with customers, and thus improve the experience of them in terms of requests and services.

What do you dislike most about this product?

At the beginning I didn't have high expectations with this tool but I was wrong, it has been very helpful for my work. It seems to be very simple and limited but if you have creativity you can get a lot out of it, I hope to see updates that keep improving it.

What recommendations would you give to someone considering this product?

Google Forms is one of the few affordable and functional tools on the market for data collection, it is suitable for use with workers, customers, students and others, I definitely recommend it.

Pros

  • Reliable
  • Performance Enhancing
  • Transparent
  • Helps Innovate

Yash l.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Best software for survey, polls, feedback etc."

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is free open-source user-friendly software. We can make a quiz, it evaluates our response and displays our score. It has a pre-filled option which is used at the time of filling the details in the form. It collects the information and stores that information in a spreadsheet, also update the information as end-user complete the survey.

What is your favorite aspect of this product?

We can create our own template, registration forms, feedback forms, survey, quizzes. They are giving different types of questions like Yes-no, multiple choice questions, true-false, etc. We can share a template with the end-user through the mail. We can upload files in the template easily. We can see our response after submitting the forms.

What do you dislike most about this product?

we can only upload the image up to 2 MB. Other than this there is nothing that I dislike about Google Forms.

What recommendations would you give to someone considering this product?

It is easily accessible and we have to not see the tutorial or guide for using the Goggle Forms. It is safe and secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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