Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rajkishore M.

  • Role: Operations
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Smart Way to Create Forms To Grow More

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Simple user activation with Google accounts. Easy to crate forms. Can set custom headline with custom images or logo. Easy to share with others in multiple ways. Can make a form private or public according to type of form. You can set people who will have access to forms. On every entry you will get report on mail. Every entry can be managed by excel. You can edit form later although it is published. You can use templates according to your requirement. You can set error message for wrong entry, thank you message, mandatory or optional for answers and many more.

What is your favorite aspect of this product?

I like it's destination option where we can choose where our data will be stored. We can use Excel sheet as the destination of entries. It can be edited easily although it is published. We can choose who will have access to forms. Free with lots of features. No limit on form creation. Data is safe with Google and it can be accessed later.

What do you dislike most about this product?

I usually like this product. But in some cases I want they should improve. There should more font options for questions and answers. It should have facility to change the font of answers which will provide more quality in product. If we can use formats according to our use it will be more helpful.

What recommendations would you give to someone considering this product?

I would recommend to everyone to use this product as it is free to use. You can interact this with other softwares. You will be able to take feedbacks, quizzes from your customers regarding your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erick C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

It's part of Google Workspace

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is well built, responsive and intuitive both to the respondents and the questioner. But, let's be honest, the greatest quality of all is to be part of Google Workspace and therefore well integrated within the rest of the ecosystem.

What is your favorite aspect of this product?

How the software reads the question and suggests accordingly the type of answer you should use (and even some of the options, if you're using the multiple choice type of question).

What do you dislike most about this product?

The product feels stagnant. Since I first used it there was only minor updates while some of its dedicated competitors greatly improved.

What recommendations would you give to someone considering this product?

Give it a try.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kishan K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent & Effective Feedback Collection Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms differentiates from other similar products because Google Forms is a solution that's powerful but basic. It is great for easy surveys and tasks that require formatting. It's easy, it's accessible and it works with. I particularly love the link with Google's sheets and how you can obtain graphs for the findings immediately.

What is your favorite aspect of this product?

It's really easy to use. With its explanations, it contains enough useful indicators and thus anybody with computer skills may utilize them. The form may be created, commented and edited jointly by many people. Integration with Google sheets makes it very easy to infer and trend the findings. The findings are displayed in graph form. The findings can be shown to the audience directly. Google Forms offers a full UI to construct any form in a very short time. Forms may simply be used to export data collected to a table format and can be retrieved throughout the business.

What do you dislike most about this product?

Anyone may tell that the forms are produced with Google forms and the look and feel of the embedded forms on a website are so generic. We are unable to gather photos, audio clips, and other media via inconvenient forms. When you want to discover a means of sending a generic form to everyone inside your business, it is quite difficult to establish a beginning place. The act of creatively attempting to think might be a little trickier if you haven't prepared things.

What recommendations would you give to someone considering this product?

Google Forms may be used for a reason. The amount of surveys you may generate is free for personal users who have no limits. It facilitates the gathering of data. Take further care to make your surveys pleasant to individuals who take them. Google forms provide a number of methods to modify your survey and improve your experience. That's why I recommend using Google Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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