
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Fair
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Mobile Support
Questionnaire Design/Survey Builder
Role and User Management
3rd-Party Integrations
Templates & Question Library
Data Analysis and Visualization
Branching and Logic
Customizable Branding
APIs and Integration
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
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Google Forms Reviews
Ben S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Powerful, customizable, easy to use, and low cost.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is free, easy to use, and offers more than enough functionality for creating simple forms and surveys. Even though we use another paid solution as well, Google Forms has still its place in these areas.
What is your favorite aspect of this product?
It's free, flexible, and easy to use. If you need to create a form or survey quickly, it makes it possible without much trouble.
What do you dislike most about this product?
Nothing much. More advanced filtering would be nice but not something I'd expect from a free tool.
What recommendations would you give to someone considering this product?
Give it a shot before considering something more expensive. Even if you buy a form builder or survey tool, you might find yourself using Google Forms in certain applications anyway.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Dev M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2021
"The best user friendly forms"
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms provide Submission limitation for the users, custom validation for the particular fields. It has more UI designs for the different forms.
What is your favorite aspect of this product?
Google Forms is the best open source platform in which end-user can create their forms in easy way. It can evaluate quiz and give score based user's performance. End users can use the Google Forms without installing the appllication. It provides best interface for user to create their own template. After submitting the submission user get notification in their mail with the copy of the template.
What do you dislike most about this product?
If the end user has not written the exact answer like it contains spelling mistake or grammatical error than it marked as incorrect answer.
What recommendations would you give to someone considering this product?
It is the best open source forms for gathering information from sources. I highly recommend to use it for time saving and for conducting simplistic surveys.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Verena A.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted May 2021
A must in my work activities.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
1 It is easy to access 2 I can expand its functionality with Google Sheets 3 User-friendly interface 4 Customizable forms 5 No extra application is needed for data entry, so it is convenient to work with this software with people and external clients. 6 You can include images or videos to the forms. 7 Response statistics
What is your favorite aspect of this product?
It helps me with reports by collecting data and information with the tools that this software provides, conducting surveys, questionnaires, sales/costs revenue forms, among others. These activities are very easy to perform, and there is a lot of information and content in videos and forums on how to use google forms in the most convenient way according to your job role or activities. Personally I find it a great solution to have more information and contact with customers, and thus improve the experience of them in terms of requests and services.
What do you dislike most about this product?
At the beginning I didn't have high expectations with this tool but I was wrong, it has been very helpful for my work. It seems to be very simple and limited but if you have creativity you can get a lot out of it, I hope to see updates that keep improving it.
What recommendations would you give to someone considering this product?
Google Forms is one of the few affordable and functional tools on the market for data collection, it is suitable for use with workers, customers, students and others, I definitely recommend it.
Pros
- Reliable
- Performance Enhancing
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
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