Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Customizable Branding

83

APIs and Integration

83

Branching and Logic

83

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

85

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

83

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Giorgi A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Good for student mid-size surveys

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Its just very simple to use

What is your favorite aspect of this product?

simplicity and smooth

What do you dislike most about this product?

However, if accidentaly someone press twice or more times on submit button it records all of them. So, it cannot automatically remove duplicates

What recommendations would you give to someone considering this product?

If you are student or researcher, it is a good solution for doing good assessments.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Efficient Service

Leandro M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Good product, easy to create surveys and forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to create surveys and forms with Google Forms, it allows you to use text and images, it is easy to drag and drop items into surveys and forms, you can create and save them from Google drive and distribute them by email, the results are collected directly into spreadsheets and it is completely free.

What is your favorite aspect of this product?

The interface is easy to use, allows you to organize forms and surveys according to events or processes, integrates with spreadsheets to facilitate the analysis of the collected data, has no limits for question and answer options, is included in G-suite and is multi-channel, as well as being quite flexible and reliable.

What do you dislike most about this product?

It does not allow the collection of data while offline which makes the use of internet connection indispensable and mandatory for any management, this is an important aspect to take into account by google.

What recommendations would you give to someone considering this product?

It is important to take into account the features and functions offered by the tools to create surveys and forms, from the different question options, to the different creation templates, to the ease of sending and collecting information, so it is necessary to measure what is the requirement of your industry, Google Forms does a good job and is definitely worth using, as long as you do not require forms and surveys with advanced types of questions that include intelligent logic.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Magaly S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Excellent for generating surveys and forms".

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What differentiates google forms from other similar products is its cost is totally free, its excellent operation and performance, as well as its ease of use and administration, its accessibility and its sharing functions.

What is your favorite aspect of this product?

- Its variety of question types. - Its different response format options. - It is easy to use both for those who create surveys and forms and for those who answer them. - Its flexibility in sharing and sending options. - Its great ability to add multiple different fields.

What do you dislike most about this product?

There is one aspect that I don't like in google forms and that is that it offers very few styling and customization options for the design of forms which makes them unattractive and does not match our brand.

What recommendations would you give to someone considering this product?

Google Forms is an excellent tool for creating surveys and forms, it is quite suitable for collecting and analyzing any type of data, such as: product information, services, requesting testimonials and comments from the work group or customers in general to measure their satisfaction. Its interface is very easy to use and is perfect for beginners or people with little experience in advanced software for creating surveys, has a high performance and has special features that allow it to adapt to any organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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