
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Fair
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Mobile Support
Questionnaire Design/Survey Builder
Role and User Management
3rd-Party Integrations
Templates & Question Library
Data Analysis and Visualization
Customizable Branding
APIs and Integration
Branching and Logic
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Giorgi A.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2020
Good for student mid-size surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Its just very simple to use
What is your favorite aspect of this product?
simplicity and smooth
What do you dislike most about this product?
However, if accidentaly someone press twice or more times on submit button it records all of them. So, it cannot automatically remove duplicates
What recommendations would you give to someone considering this product?
If you are student or researcher, it is a good solution for doing good assessments.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Efficient Service
Please tell us why you think this review should be flagged.

Leandro M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2021
Good product, easy to create surveys and forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is easy to create surveys and forms with Google Forms, it allows you to use text and images, it is easy to drag and drop items into surveys and forms, you can create and save them from Google drive and distribute them by email, the results are collected directly into spreadsheets and it is completely free.
What is your favorite aspect of this product?
The interface is easy to use, allows you to organize forms and surveys according to events or processes, integrates with spreadsheets to facilitate the analysis of the collected data, has no limits for question and answer options, is included in G-suite and is multi-channel, as well as being quite flexible and reliable.
What do you dislike most about this product?
It does not allow the collection of data while offline which makes the use of internet connection indispensable and mandatory for any management, this is an important aspect to take into account by google.
What recommendations would you give to someone considering this product?
It is important to take into account the features and functions offered by the tools to create surveys and forms, from the different question options, to the different creation templates, to the ease of sending and collecting information, so it is necessary to measure what is the requirement of your industry, Google Forms does a good job and is definitely worth using, as long as you do not require forms and surveys with advanced types of questions that include intelligent logic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Magaly S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2021
"Excellent for generating surveys and forms".
Likeliness to Recommend
What differentiates Google Forms from other similar products?
What differentiates google forms from other similar products is its cost is totally free, its excellent operation and performance, as well as its ease of use and administration, its accessibility and its sharing functions.
What is your favorite aspect of this product?
- Its variety of question types. - Its different response format options. - It is easy to use both for those who create surveys and forms and for those who answer them. - Its flexibility in sharing and sending options. - Its great ability to add multiple different fields.
What do you dislike most about this product?
There is one aspect that I don't like in google forms and that is that it offers very few styling and customization options for the design of forms which makes them unattractive and does not match our brand.
What recommendations would you give to someone considering this product?
Google Forms is an excellent tool for creating surveys and forms, it is quite suitable for collecting and analyzing any type of data, such as: product information, services, requesting testimonials and comments from the work group or customers in general to measure their satisfaction. Its interface is very easy to use and is perfect for beginners or people with little experience in advanced software for creating surveys, has a high performance and has special features that allow it to adapt to any organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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