Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Martha S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Ability to create forms more easily.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms has become a reliable platform for us and it helps us build excellent forms, with a really impressive information organization. The most striking difference that we have noticed about Google Forms is its multiple work capacity, since with a single system we can plan events, send a survey, create a form and have the ability to make forms from Spreadsheets, compared to others. platforms that only give a format to create the forms, Google Forms offers us variety to carry out these formats and surveys.

What is your favorite aspect of this product?

One of the features that I like the most about Google Forms is that it has an excellent synchronization with the Google Docs service, which allows you to create forms using the Forms version or the Docs version of Google, the same result will be obtained. Another feature that is very important to highlight is that Google Forms has an incredible facility to create forms, it is very easy to insert texts, images or videos in any form, and you do not need previous experience creating forms to be successful in this. platform. I am very satisfied with the results obtained with Google Forms, because I have been able to easily create forms.

What do you dislike most about this product?

One of the things I don't like about Google Forms is that it doesn't allow me to add graphics or some other resources to help complement the questions in a form. It is true that the forms are quite good, with excellent design and perfect order in the information, but I would like to add more things to complement it. I would also like Google Forms to add more templates, which allow me to offer a more varied design to my forms. These are features of Google Forms that will improve as soon as possible, so I will continue to use it in my workspace.

What recommendations would you give to someone considering this product?

The main reason I would recommend Google Forms is because of its ability to offer extremely simple form creation, much easier than any other platform. Although graphics or other resources cannot be added to the form, the forms are also well organized and are perfect for obtaining accurate information from a client. Google Forms has a fast, fluid operation and helps that surveys and forms can be sent in seconds.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Giorgi A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Good for student mid-size surveys

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Its just very simple to use

What is your favorite aspect of this product?

simplicity and smooth

What do you dislike most about this product?

However, if accidentaly someone press twice or more times on submit button it records all of them. So, it cannot automatically remove duplicates

What recommendations would you give to someone considering this product?

If you are student or researcher, it is a good solution for doing good assessments.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Efficient Service

Leandro M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Good product, easy to create surveys and forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to create surveys and forms with Google Forms, it allows you to use text and images, it is easy to drag and drop items into surveys and forms, you can create and save them from Google drive and distribute them by email, the results are collected directly into spreadsheets and it is completely free.

What is your favorite aspect of this product?

The interface is easy to use, allows you to organize forms and surveys according to events or processes, integrates with spreadsheets to facilitate the analysis of the collected data, has no limits for question and answer options, is included in G-suite and is multi-channel, as well as being quite flexible and reliable.

What do you dislike most about this product?

It does not allow the collection of data while offline which makes the use of internet connection indispensable and mandatory for any management, this is an important aspect to take into account by google.

What recommendations would you give to someone considering this product?

It is important to take into account the features and functions offered by the tools to create surveys and forms, from the different question options, to the different creation templates, to the ease of sending and collecting information, so it is necessary to measure what is the requirement of your industry, Google Forms does a good job and is definitely worth using, as long as you do not require forms and surveys with advanced types of questions that include intelligent logic.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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