Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Hector M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"Easy to use, effective and also free"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a magnificent and really useful tool to use, ideal for users with average knowledge, it manages a logical sequence for the writing of questions that guarantees us to obtain the most relevant and punctual information from the respondents in an efficient and simple way: a characteristic that with other software It has an additional cost, it allows you to create documents online, surveys and forms can be created and saved directly in google drive, Google forms truly offers high quality features, capabilities and good performance for free.

What is your favorite aspect of this product?

It is easy to use, allows a great variety in document options, its ease to create surveys, forms and surveys can be created quickly and easily, the different response format options, allows inspecting the survey before sending it, the information of those surveyed is transferred directly to the spreadsheet, and what I like the most is that it is free.

What do you dislike most about this product?

Honestly, I do not have any negative comments about this software since it has been very useful for our company and has generated a very positive and rewarding impact for us and also the experience has been quite pleasant.

What recommendations would you give to someone considering this product?

It is a software that makes the difference compared to the other alternatives, it is the most appropriate and ideal among all the options on the market, because it allows to collect any type of information in the organizational environment of any company or staff, on the other hand, it does not require knowledge advanced technology for its use, it also has particular characteristics to satisfy the needs and purposes of information collection, it is very pleasant to use it, so I recommend that you use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

It’s simple to use and efficient!

Likeliness to Recommend

5 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jhon V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Google Forms is more than just a survey creator

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The simplicity and speed with which a survey with very specific attributes can be prepared and shared according to the needs of the company is quite noticeable, such a point makes a difference with respect to similar products.

What is your favorite aspect of this product?

The integration with the different tools of the Google Suite make this a very strong platform in the market, the features it offers are very striking and intuitive and the ease of use means that almost anyone can create very noticeable designs.

What do you dislike most about this product?

The limitations in terms of the capacity of the exported data are considerable, thus reducing the amount of samplings performed.

What recommendations would you give to someone considering this product?

I clearly recommend Google Forms for the ease it offers when conducting surveys to a specific population, compared to similar products this platform does not require prior studies for its use or implementation and thanks to the different existing add-ons it is possible to give a clear treatment and accurate to the data acquired, all this simplifies corporate tasks and helps innovation in decision making.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons