Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
2% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Mobile Support

86

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

84

Customizable Branding

83

Data Analysis and Visualization

83

Templates & Question Library

83

APIs and Integration

83

Branching and Logic

83

Multi-Channel Distribution

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Finance
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

This is Fantastic product and Easy to use !

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Conor S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Very easy to use and implement at low price

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is incredibly easy to use, and has an often-strong enough free version that is available to quickly set up and use forms for customer feedback, as well as internal team usage and feedback.

What is your favorite aspect of this product?

The ease-of-use and implementation. While it is a Google product, it is also easy to use in conjunction with non-Google productivity tools and applications.

What do you dislike most about this product?

I don't have an significant issues with the product. It is relatively straightforward, so it might not have all the bells and whistles of more complex, higher-priced products.

What recommendations would you give to someone considering this product?

If you are looking for a straightforward forms and/or survey-builder product, it's hard to do better or implement more efficiently than if you are using Google Forms.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Laurelle W.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

User friendly and easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It’s easy to use and effective

What is your favorite aspect of this product?

Everything it is so user friendly

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

No recommendations at this time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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