Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
2% Neutral
96% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Mobile Support

86

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

84

Customizable Branding

83

Data Analysis and Visualization

83

Templates & Question Library

83

APIs and Integration

83

Branching and Logic

83

Multi-Channel Distribution

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Swati Bhardwaj S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

good for your small feedbacks and data inputs

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

we use the free version for small surveys and feedback - we directly export data to google sheets

What is your favorite aspect of this product?

it is part of google suite and come as package deal- data is secure with google trust

What do you dislike most about this product?

nothing as such we use free version and it is good for small internal usage

What recommendations would you give to someone considering this product?

it is good and most of the time free version will satisfy your requirements

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paweł M.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Legacy product in a captive environment

Likeliness to Recommend

1 /10

What differentiates Google Forms from other similar products?

Google Forms is a great packaged deal when you start using Google Workspace. It's straightforward and integrates well with other Google apps, making it convenient for beginners and basic needs.

What is your favorite aspect of this product?

My favorite aspect is its simplicity and ease of access. Google Forms is perfect for quickly creating surveys and collecting data without any cost, which is ideal for small projects or personal use.

What do you dislike most about this product?

The major downside is its design and scalability. It doesn't look modern and lacks advanced customization options, making it feel a bit stuck in the 2010s. Integrating it with other tools can be challenging, so you might soon find yourself searching for a better solution. And there are plenty of alternatives out there.

What recommendations would you give to someone considering this product?

If you're starting with Google Workspace, Google Forms is a solid choice for simple tasks. However, if you need more polished and scalable solutions, explore other tools that offer more flexibility and design options.

Pros

  • Respectful
  • Generous Negotitation
  • Transparent
  • Friendly Negotiation

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

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