Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Emily X.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Straightforward and easy to understand for a quick and reliable solution

What is your favorite aspect of this product?

Quick and effective to build out simple questionnaires

What do you dislike most about this product?

Not enough customizations

What recommendations would you give to someone considering this product?

Would highly recommend it for internal use purposes, but would likely go for a more advanced platform for clients

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Security Protects

Teena T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

As a UX designer, I find Google Forms to stand out due to its smooth integration with the wider Google Workspace. This ensures a consistent user experience that's already familiar to many. The simplicity in creating forms with a drag-and-drop interface is a big plus, making it accessible for designers and non-designers alike. The real-time collaboration features also make it easy for our team to work together efficiently on form designs.

What is your favorite aspect of this product?

I think another key aspect of Google Forms, particularly valuable for UX designers, is its effectiveness in collecting data for UX research. The ability to easily create surveys and gather user feedback through a simple and intuitive interface contributes significantly to the research phase. The seamless integration with other Google Workspace tools ensures a smooth flow of data, making the research process more streamlined and collaborative. This capability enhances the overall user experience design workflow, making Google Forms a versatile tool for both design and research needs.

What do you dislike most about this product?

I believe one drawback of Google Forms is that, despite its simplicity, it may lack some of the advanced features that UX designers might need for intricate survey designs. Additionally, the customization options for the form's appearance are somewhat limited. These limitations could be a consideration for more complex UX research projects or when a highly customized visual design is crucial.

What recommendations would you give to someone considering this product?

If you're considering Google Forms, my advice is to start with simple surveys, as it's user-friendly. Take advantage of its seamless integration with Google Workspace for efficient collaboration. It's ideal for standard surveys but may lack advanced features for more complex needs. The real-time collaboration feature is excellent for teamwork, and don't forget to experiment with embedding forms into websites for enhanced user engagement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charanjeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantabulous Forms for Surveys and General purpose

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are completely customisable forms. We can create any number of fields, save their responses in Google sheets for the analysis and review purpose which makes it extremely helpful tool. We also integrated the forms through APIs in the development of custom built project

What is your favorite aspect of this product?

Within Google Forms we can write the code. We can customise the template easily to respond back or confirmation emails. Our requirements like setting up our own branding, custom email templates with dynamic data fulfilled by only Google Forms.

What do you dislike most about this product?

I really appreciate the way Google forms is working with incorporation of Google sheets. Also it provides support to a lot of free addons so I don't remember any negative point at the moment

What recommendations would you give to someone considering this product?

If someone wants to create online forms for surveys or informational purposes I will highly recommend that you make use of Google forms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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