Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Mobile Support

85

Questionnaire Design/Survey Builder

85

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

83

Branching and Logic

82

Customizable Branding

82

APIs and Integration

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

84

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mehul H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Best Free Eforms product!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What sets Google Forms apart from its competing software in the market is that it is completely free! Of course, they have a paid version, but their free version is absolutely amazing! Unlike the other competing software, the free Google Forms has a wide breadth of features that can be utilized by users based on their requirements. This is especially important for small organizations on a tight budget and for students as well.

What is your favorite aspect of this product?

My favorite aspect about this product is the wide range of template options it has for the users. From work/office related to academics, there are different pre-made templates that the users can use directly, saving time and energy. Another great thing is that it saves your previously created forms so that if needed, you can refer back to them or reuse them in the future.

What do you dislike most about this product?

This is a very good product, and having used it for a good number of years I have found it to have more advantages than disadvantages. One disadvantage is that if you're a bigger organization, looking for highly customizable forms, then you might need to think about purchasing the paid version.

What recommendations would you give to someone considering this product?

Since this is a Google Suite product, it is available to all users who have a Gmail account. So my recommendation will be to make use of the free version and understand if the product is fulfilling your requirements. Try out the different templates available, so as to understand the product properly. This will help you make the most out of the product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Dan P.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use and great value!

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

Super easy to use and it's part of the Google ecosystem

What is your favorite aspect of this product?

So easy to use

What do you dislike most about this product?

Perhaps a little limited, but it does what it says on the tin!

What recommendations would you give to someone considering this product?

If you want more than eforms or surveys, then do some research...otherwise, it's a great tool. And it's a no brainer if you're in the Google ecosystem already!

Pros

  • Reliable
  • Saves Time
  • Security Protects
  • Performance Enhancing

Cons

  • Slower Product Innovation

Brianna G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Efficient at asking questions and getting answers.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

With Google Forms, you can get reporting and analytics by having reports created automatically in the form of graphs that show details like the number of respondents to each form question and more. Pie charts are another option for visually appealingly communicating survey or marketing data. 3.Que es lo que más le disgusta de este producto.

What is your favorite aspect of this product?

I like Google Forms to add images and videos to surveys. With custom logic you can set the order of the questions. It can automatically send you a basic summary of the survey results. The raw data from the survey results can be exported and analyzed with spreadsheets or other analysis tools.

What do you dislike most about this product?

File upload limitations still apply to Google Forms.

What recommendations would you give to someone considering this product?

For gathering data from your clients or receiving responses to invites to private events, I advise using Google Forms. With their assistance, you may manage your client relationship list and keep track of event logs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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