
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Oliver T.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Easy to use and respond, but mobile needs work.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is the easiest to use.
What is your favorite aspect of this product?
Love how easy it is to send a link for people to fill out.
What do you dislike most about this product?
Dislike the horrible mobile interface.
What recommendations would you give to someone considering this product?
Despite its shortcomings, Forms is by far the easiest solution to internal surveys and polls.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Slower Product Innovation
- Leverages Incumbent Status
- Less Efficient Service
Please tell us why you think this review should be flagged.

Gul M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Effective and Easy Survey Tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google questionnaires is easy to use, so I can rapidly construct surveys and questionnaires.
What is your favorite aspect of this product?
The direct interface with Google Sheets automatically gathers and organizes replies for quick analysis is great.
What do you dislike most about this product?
But it lacks comprehensive customization and analytic options of more dedicated survey programs.
What recommendations would you give to someone considering this product?
Anyone requiring a simple tool for feedback or surveys should use Google Forms.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Effective Service
Cons
- Less Caring
Please tell us why you think this review should be flagged.

Michael M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Simple to setup and use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Support for different question formats , and support for group collaboration when building surveys as a group, are some of what I think sets Google Forms apart from its peers.
What is your favorite aspect of this product?
The ease with which I can introduce conditional logic to my surveys without spending a lot of time writing code, is what I admire most about Google Forms for now.
What do you dislike most about this product?
Google Forms is not versatile enough, struggles to integrate with non Google applications too. It is also limited in terms of the quality of customization allowed.
What recommendations would you give to someone considering this product?
Google Forms is very likely the most easy to use software , as far as survey creation softwares are concerned.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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