Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Vikash S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Quick and Easy Survey Making with Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

With its easy-to-use design, Google Forms makes making polls quick and easy.

What is your favorite aspect of this product?

Responses are automatically put in order in Google Sheets so they are easy to find.

What do you dislike most about this product?

Customisation and complex data tools are limited.

What recommendations would you give to someone considering this product?

Best for getting easy info or quick feedback.

Pros

  • Continually Improving Product
  • Effective Service
  • Respectful
  • Client Friendly Policies

Cons

  • Less Generous

Gaurav M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Fabulous product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Integration with Google Workspace, free to use, UI is friendly

What is your favorite aspect of this product?

Integration with Google Workspace,

What do you dislike most about this product?

Nothing as such it is good

What recommendations would you give to someone considering this product?

they can go for it if they required anything like this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tanimowo P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use and Efficient

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms offers an intuitive and simple interface, making it accessible for users with little technical knowledge. Creating and distributing forms is quick and easy, with minimal setup required.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Workspace. This feature allows you to effortlessly link form responses to Google Sheets, where you can analyze data in real-time.

What do you dislike most about this product?

The file upload feature in Google Forms is useful but fairly basic. You can only upload files to Google Drive, and there are limitations around file types and sizes. It doesn’t support multiple file uploads in one field, which can be limiting when asking for various documents or larger file collections.

What recommendations would you give to someone considering this product?

If you're already using Google Drive and other Google apps (Docs, Sheets, etc.), Google Forms is a seamless choice for your workflow.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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