Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

imran m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

"Simple & Quick."

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It’s super easy to set up compared to other tools I’ve used.

What is your favorite aspect of this product?

The templates save so much time, and the form links work flawlessly.

What do you dislike most about this product?

Limited customization options make it look basic.

What recommendations would you give to someone considering this product?

Yes, for small surveys and quick feedback.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Shashank Shekhar S.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Mobile-Friendly, range of question types, including multiple choice,Simplicity and Ease of Use

What is your favorite aspect of this product?

Simplicity and Ease of Use

What do you dislike most about this product?

nothing at this point

What recommendations would you give to someone considering this product?

they can definitely go for its its rally good

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Hosam K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

lightweight and multi-purpose contact forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms has an intuitive and user-friendly interface. It offers various question types and branching capabilities, enabling highly customized forms for almost every use case. The forms perform seamlessly across mobile devices and allow for many sharing options like embedding on web pages or sending via email.

What is your favorite aspect of this product?

Google Forms is lightweight, easy to use, and works seamlessly on mobile devices. Users can easily build and share their forms even using low-end smartphones. It has an auto-save feature, allows for multimedia content, is connected to Google Sheets, and has built-in analytics that users can access within the form itself.

What do you dislike most about this product?

The form template library lacks more modern designed templates and pre-built ones for common use case scenarios to save users time when creating multipart forms or more advanced surveys.

What recommendations would you give to someone considering this product?

While Google Forms is a widely used and versatile tool, it might be beneficial to try it firsthand if you need to create long surveys or forms that extend beyond basic requirements.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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