Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Granit X.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Simple and effective.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It’s easy to use and works well with other Google apps.

What is your favorite aspect of this product?

You can quickly make and share forms without any hassle.

What do you dislike most about this product?

There aren’t many options to make the forms look unique.

What recommendations would you give to someone considering this product?

Great for simple forms, especially if you already use Google apps.

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Enables Productivity

Gulsan P.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

: Effective and Usable

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Not as feature-rich as specialist survey programs, but sufficient for educational and corporate applications.

What is your favorite aspect of this product?

Accessing responders is easy with rapid form generation and email or link distribution.

What do you dislike most about this product?

Forms might seem generic due to limited customisation and customisation.

What recommendations would you give to someone considering this product?

Ideal for fast, free surveys and questionnaires in education.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

John B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

"The No1 Google Form"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google form is Cost effective. The interface is simple. More customization is available.

What is your favorite aspect of this product?

Customizable theme is my favorite aspect in Google form

What do you dislike most about this product?

Drag & drop option isn't available in Google form. It should be there.

What recommendations would you give to someone considering this product?

If you work depends on more custom theme & brands, go for Google form. It is cost-effective as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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