Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Drag and Drop Design

83

Workflow Automation

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

84

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Siddhartha S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Seamlessly integrates with Google Sheets for real-time data collection and analysis, making it convenient for users already within the Google ecosystem.

What is your favorite aspect of this product?

Google form are free to use.

What do you dislike most about this product?

As such nothing. Maybe it is good enough.

What recommendations would you give to someone considering this product?

It is very useful if you integrated with other google things you'll get real time updates.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anmol m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Great for Collaboration

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Sharing and collaborating on forms is smoother here than elsewhere.

What is your favorite aspect of this product?

Editing permissions for team members make it a great choice.

What do you dislike most about this product?

The interface can get laggy with long forms.

What recommendations would you give to someone considering this product?

For teams needing shared access to forms.

Pros

  • Continually Improving Product
  • Caring
  • Respectful
  • Fair

Vishaldeep P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy-to-use, tool for simple data collection.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's seamless integration with other Google Workspace tools, enabling effortless collaboration and real-time data analysis.

What is your favorite aspect of this product?

Its simplicity and ease of use for creating and sharing forms quickly, even for beginners.

What do you dislike most about this product?

The limited customization options for design and branding compared to other form-building tools.

What recommendations would you give to someone considering this product?

Leverage its integration with Google Sheets for efficient data management and analysis, but consider its design limitations if branding is crucial.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Continually Improving Product

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