Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ashwin V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

User-friendly and best budget friendly product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

unlimited forms and responses cost effectiveness easy to use upload file

What is your favorite aspect of this product?

Easy to use Easy to track forms as an admin

What do you dislike most about this product?

Could have been improved with lot of Data analytics and AI Aspects like these days other products have

What recommendations would you give to someone considering this product?

Best budget friendly and easy go product supports well with the google ecosystem

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ruupali S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2024

Best survey tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Customization and Design,Advanced Features

What is your favorite aspect of this product?

Ease to use

What do you dislike most about this product?

limited customization

What recommendations would you give to someone considering this product?

Best product to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Respectful

Lucas H.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Reliable, basic, and shouts "I'm free"

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

Google Forms is highly reliable and easy to use. For most people, it is also free. For these reasons, it is ubiquitous.

What is your favorite aspect of this product?

Google Forms offers good branching and high reliability. It's easy to create pre-filled urls, and Forms natively connects to Sheets, which is itself an automation workhorse.

What do you dislike most about this product?

The design is uninspiring, instantly recognizable as a Google Form. Worse, the question types available are basic and not always sufficient.

What recommendations would you give to someone considering this product?

There are some great alternatives out there if you're willing to pay a few dollars.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

Cons

  • Slower Product Innovation
  • Less Caring
  • Commodity Features

Most Popular Google Forms Comparisons