
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
John M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
EASE OF USE
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I don't think there is any clear-cut difference. However, Google Forms is very easy to use, pretty affordable, and accessible to everyone. I consider it a quick tool for conducting basic surveys.
What is your favorite aspect of this product?
I do not have a favourite feature. I love the simplicity of the product generally.
What do you dislike most about this product?
Its not robust enough.
What recommendations would you give to someone considering this product?
If you want to collect quick information, Google Form is your friend. However, it is not exactly helpful for robust survey needs.
Pros
- Reliable
- Effective Service
- Saves Time
- Client Friendly Policies
Cons
- Commodity Features
Please tell us why you think this review should be flagged.

Glory U.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Nov 2024
Simple, free and reliable product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It has seamless Google integration and unbeatable ease of use.
What is your favorite aspect of this product?
It creates forms in minutes without any learning curve.
What do you dislike most about this product?
It only has basic features and customization options are limited.
What recommendations would you give to someone considering this product?
It is perfect for basic surveys but look elsewhere for complex forms.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Mohit G.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2024
Easy-to-Use form builder
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Workspace integration makes it easy to use Google forms part of a workflow and manage data post-use. This would be the most differentiating characteristic as per me. Google Forms is not only free but very easy to use even for beginners who can create forms with a simple click and mastering few tricks about how the setup works. Additionally, it provides automatic responses in Google sheets for easy data analysis and is accessible on all devices to make things easier.
What is your favorite aspect of this product?
My favorite aspect is its ease of use and accessibility. Google Forms is intuitive, allowing quick setup and form creation with minimal effort. The real-time collaboration feature is also incredibly helpful for team projects, as multiple people can work on a form simultaneously.
What do you dislike most about this product?
The downside I found with google forms is that it does not offer the advanced level of customisation and survey. Google Forms is less flexible in terms of design, and data visualization than tools like Typeform or SurveyMonkey. Great for simple forms, but a bit limiting when you need something more sophisticated.
What recommendations would you give to someone considering this product?
So my recommendation here is that if you need a simple, approachable form handler that can easily integrate into Google’s ecosystem as well, then sign up with Google forms. However, for more complex survey functionality or branded, engaging forms look elsewhere. Google Forms is the go-to for simple surveys, data collection and teams already working with Google Workspace.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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