Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ndumiso Theo N.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product to use and very efficient

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Works directly with other Google services like Sheets, Docs, Slides, and Drive for effortless data management and sharing. integration with Google Calendar and Gmail streamlines scheduling and form-related notifications.

What is your favorite aspect of this product?

Responses are automatically stored in Google Sheets, enabling real-time data analysis without exporting or additional software.

What do you dislike most about this product?

Only have to be online to access

What recommendations would you give to someone considering this product?

Great for any scale of business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amisha P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use and navigate

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The platforms is easy to use and navigate, the forms can be easily created, its a unique platform which can be used easily and can be used offline.

What is your favorite aspect of this product?

My favorite aspect is that we can easily access the platform even when we are offline.

What do you dislike most about this product?

The customer support is little bit slower , which needs to be improved..

What recommendations would you give to someone considering this product?

The product is highly recommended

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Moshood O.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use. Efficient operation.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The brand Google is unique

What is your favorite aspect of this product?

It's administrative control panel

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Google form is a good product for data collection and administrative control.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

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