
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Diego N.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2021
Great solution for small surveys and short tests
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's very reliable due to Google's powerful infrastructure.
What is your favorite aspect of this product?
It1s very easy to use and it does basic graphics and analysis for you as you get input.
What do you dislike most about this product?
As you progress creating your srvey/online test, the slower the interface becomes to a point where, around 50-60 questions in, you are taking a whole minute to copy paste questions into the form.
What recommendations would you give to someone considering this product?
If you are going to do short tests, quick surveys and you are already in the Google Workspace system, go for it. Otherwise, see if other offerings suit you better before committing.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Commodity Features
Please tell us why you think this review should be flagged.

Verena A.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted May 2021
A must in my work activities.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
1 It is easy to access 2 I can expand its functionality with Google Sheets 3 User-friendly interface 4 Customizable forms 5 No extra application is needed for data entry, so it is convenient to work with this software with people and external clients. 6 You can include images or videos to the forms. 7 Response statistics
What is your favorite aspect of this product?
It helps me with reports by collecting data and information with the tools that this software provides, conducting surveys, questionnaires, sales/costs revenue forms, among others. These activities are very easy to perform, and there is a lot of information and content in videos and forums on how to use google forms in the most convenient way according to your job role or activities. Personally I find it a great solution to have more information and contact with customers, and thus improve the experience of them in terms of requests and services.
What do you dislike most about this product?
At the beginning I didn't have high expectations with this tool but I was wrong, it has been very helpful for my work. It seems to be very simple and limited but if you have creativity you can get a lot out of it, I hope to see updates that keep improving it.
What recommendations would you give to someone considering this product?
Google Forms is one of the few affordable and functional tools on the market for data collection, it is suitable for use with workers, customers, students and others, I definitely recommend it.
Pros
- Reliable
- Performance Enhancing
- Transparent
- Helps Innovate
Please tell us why you think this review should be flagged.
Yash l.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
"Best software for survey, polls, feedback etc."
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is free open-source user-friendly software. We can make a quiz, it evaluates our response and displays our score. It has a pre-filled option which is used at the time of filling the details in the form. It collects the information and stores that information in a spreadsheet, also update the information as end-user complete the survey.
What is your favorite aspect of this product?
We can create our own template, registration forms, feedback forms, survey, quizzes. They are giving different types of questions like Yes-no, multiple choice questions, true-false, etc. We can share a template with the end-user through the mail. We can upload files in the template easily. We can see our response after submitting the forms.
What do you dislike most about this product?
we can only upload the image up to 2 MB. Other than this there is nothing that I dislike about Google Forms.
What recommendations would you give to someone considering this product?
It is easily accessible and we have to not see the tutorial or guide for using the Goggle Forms. It is safe and secure.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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