Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Gökhan C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

convenient, but not the best

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

You can easily share and track results over other google products.

What is your favorite aspect of this product?

it is really easy for the end user to complete and also to create.

What do you dislike most about this product?

There aren't a lot of features if you're looking for fancy and logical steps. forms isn't for you.

What recommendations would you give to someone considering this product?

If you dont needs surveys too often or complicated ones, you can go with Google forms

Pros

  • Efficient Service
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Saurabh N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Easiness and cost effectiveness are the USPs

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Easiness ; cost effectiveness ; highly available and scalable are the key features

What is your favorite aspect of this product?

User intuitiveness

What do you dislike most about this product?

Analytics and Report generation can be improved - something on the lines of Tableau

What recommendations would you give to someone considering this product?

Must choice for organizing a survey with minimal setup and cost overheads

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Security Frustrates
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

I guess best on market!

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Client's Interest First
  • Over Delivered
  • Helps Innovate

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