
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Jennifer Scarlet J.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2021
A product to match.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
a product that contributes a lot to our organization and not only our organization but to all workers in general and that has allowed us to collect both internal and customer data stands out from the rest of the programs because it provides quite effective solutions and that is why it is used with frequency in internal affairs to solve the small failures that arise on a day-to-day basis.
What is your favorite aspect of this product?
a product that has a large number of positive values which cover different aspects in a wide range of possibilities that can be made from it. Among its characteristics that we liked the most are its enormous list for the different types of forms in addition to the simple handling of these, the quick quasters in lilies are quite deficient for evaluating the knowledge of our clients and thus being able to weigh how well they know our products .
What do you dislike most about this product?
Although it provides a large amount of customization, it is not so great compared to the number of clients we have and a product that works perfectly with small companies, however, as it has grown, it leaves a little to be desired, therefore I would undoubtedly like that will increase the amount of customization and allow adding types of graphics and new technologies so that everything can adapt to the new era.
What recommendations would you give to someone considering this product?
A product so simple and cheap that it feels the truth I would not recommend for any situation, however perhaps there are organizations that are looking for a product with a greater number of options to offer and that adapts to this new world with great variability in marketing. its functions are quite good and easy to use and the only thing that fell a bit short is its depth.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Best service offered by Google
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Jennifer S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Practical questionnaires to improve.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
This software provides creative and functional tools for our department since it allows us to be fully communicated. It stands out quite easily as it works effectively and efficiently. It helps us at all times that we need it and acts in a particular way since its way of collecting information of high interest is very practical, it is quite functional.
What is your favorite aspect of this product?
Undoubtedly, this product is manifested as a leading product since it has various effective and functional tools that generate speed at all times, since we use it we can save time and act more quickly, at our hands what we are looking for always arrives. What I like the most is that it provides us with a quite creative questionnaire, which allows us to know and learn more about what our clients consider or think about the organization as such or even about our products, this type of tool allows us to know how to continue progressing or how to improve and that gives us a bit of an advantage since it allows us to always be in constant growth.
What do you dislike most about this product?
I really like this product, I love the simple and practical way in which it works, for now I do not find any negative aspect or something bad that causes me discontent.
What recommendations would you give to someone considering this product?
I would recommend this software because it is simple, when working it is very practical since you can do your processes with peace of mind. It is a product that allows you to see and recognize the strengths and weaknesses of the organization as such. You should use it since you can always improve with its incredible questionnaires, employees and customers can say what they think and you can change or improve what you are failing and thus achieve a good status.
Pros
- Efficient Service
- Client's Interest First
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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