Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Drag and Drop Design

83

Workflow Automation

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

84

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Aina I.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A good survey data collection tool.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms strong collaboration capability helps me greatly when building survey forms with groups of other people . Making it possible to track changes made to survey forms in real time, leave comments on changes made on surveys remotely and generally build surveys simultaneously . All of these improves the quality of my surveys , and makes it faster to build surveys.

What is your favorite aspect of this product?

By default, a lot of my target respondents with Google Forms are always already familiar with it. This makes it very convenient for them to respond to my surveys, leading to increased survey response. Since higher response rate is the goal of all of our surveys, using Google Forms for our surveys has helped to actualize this goal.

What do you dislike most about this product?

font styling, sharing options and even logic options on Google Forms are not as broad as they should be. These limitations are what I hope Google Forms will someday soon improve upon.

What recommendations would you give to someone considering this product?

For quick creation of surveys, Google Forms is the tool I will recommend , personally. It makes the process of creating surveys very simple and non-technical.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Aryan Priyansh D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of implementation

What is your favorite aspect of this product?

Different type of design

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Can be use for general feedback and registration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Suman R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Great for simple forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Simple GUI, ease of use, and free of charge.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its user-friendly interface.

What do you dislike most about this product?

What I dislike most about Google Forms is the lack of advanced features.

What recommendations would you give to someone considering this product?

I would recommend Google Forms to anyone looking for a simple, easy-to-use tool for creating basic surveys or quizzes.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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