Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Devender B.

  • Role: Student Academic
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Enhance Productivity

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It provides a breadth of feature like mcq, choosing option, links, file etc. to add in a question.

What is your favorite aspect of this product?

There are no longer any requirements for using Excel to collect data from users.

What do you dislike most about this product?

It should be in integrated with Google Gemini to help user by providing him AI functionality.

What recommendations would you give to someone considering this product?

They should go for it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Tebogo M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

“Best Value for money, Convinient Form Tool”

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a tool which comes together with the Google Workspace subscription plan, making it easy to create and publish forms without being charged extra for the Functionality, Saving additional costs to the business and user.

What is your favorite aspect of this product?

It’s easy to Implement and create forms without any complications and hassles.

What do you dislike most about this product?

If one is not familiar in creating Google Forms, it can be a bit tricky adding tabs to the form.

What recommendations would you give to someone considering this product?

Simple, Easy to Use and cost savvy as it’s not an extra functionality that one needs to pay for when already subscribed to the Google Workspace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ava T.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

For basic surveys, Google Forms it is.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms simplifies the survey creation process for individuals and especially for teams. When building survey forms as a team using this software, I find it easy tracking changes made by any member of my team or sharing my opinion about the process in real time by leaving comments . The aforementioned makes remote brainstorming a straightforward process when it comes to survey creation. In my experience, no other survey creation software creates this level of collaboration for users.

What is your favorite aspect of this product?

Google Forms supports multiple question formats. I have used Google Forms to introduce different type of question formats into my surveys such as drop down menus, grid questions. checkbox questions, multi-choice question types and the list goes on. The above contributes hugely to me being able to create more engaging survey Forms.

What do you dislike most about this product?

There is just a handful of templates and themes to select from. This makes most Google Forms looking the same aesthetically. On the second part of things, Google Forms struggles to integrate with non-Google software programs.

What recommendations would you give to someone considering this product?

Google Forms is to me an easy way to create surveys why giving up on uniqueness and complexities. For professionals needing to create complex surveys such as those meant for collecting sales leads for example, Google Forms may just be an hard sell.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Google Forms Comparisons