Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sunidhi G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome product.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Seamlessly integrates with other Google services like Google Sheets, Google Drive, Google Docs, and Google Calendar.

What is your favorite aspect of this product?

The simplicity combined with powerful integration options makes Google Forms a go-to tool for individuals and teams looking to gather information quickly and effectively.

What do you dislike most about this product?

Nothing much.

What recommendations would you give to someone considering this product?

Custom conformation massages.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Performance Enhancing

Gaurav M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out due to its seamless integration with other Google Workspace tools like Sheets, Docs, and Drive, enabling real-time data syncing and collaboration. Its simple, user-friendly interface and free access make it more accessible compared to many paid alternatives.

What is your favorite aspect of this product?

The best aspect of Google Forms is its real-time collaboration, allowing multiple users to work on the same form simultaneously. Also, the automatic export of responses to Google Sheets for easy analysis is highly efficient.

What do you dislike most about this product?

Google Forms has limited customization options for design and branding, making it hard to create highly personalized or visually unique forms. Advanced features, like conditional logic, are also more basic compared to some competitors.

What recommendations would you give to someone considering this product?

For someone considering Google Forms, it's perfect for basic surveys, quizzes, and simple data collection. However, if you need more advanced features like robust design customization or in-depth analytics, you might want to explore premium alternatives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Rakshit C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Google Sheets - Great to mange records.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is easy to organise information automatically and it’s very unique from its similar products as we have way for backup all our data as hard copy in case our system loses data.We can share files with one of our clients so we can always easily access and edit the files.

What is your favorite aspect of this product?

I love Google sheet for reporting , planning and organising information. It’s fast , simple , and easy to use and collaborate on. I use Google sheets for other projects such as creating list for specific supporters , and where supporters are in their engagement with our organisation.

What do you dislike most about this product?

I like to see improvement to be able to have a row show the latest status from another row on a different sheet.

What recommendations would you give to someone considering this product?

I would highly recommend Google Form to business to consider it as return on investment is high , be it quick presentations with analyse raw data , collaboratively.It has helped us work more efficiently by making it easier to work from one sheet and not lose track of versions by passing around attached documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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