Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Carolina R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Simple, intuitive and functional

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

With Google Forms, data analysis is very simple because they are exported to spreadsheets which allow real-time analysis with all the functions that Google Sheets offers us, in addition to integration with the other Google Workspace tools. of this a functional tool.

What is your favorite aspect of this product?

The aspect that stands out about the tool is its simplicity, extensive knowledge is not required to create and share forms in a very short time given the ease of use of this tool and its intuitive appearance.

What do you dislike most about this product?

A negative point is that the forms do not allow predetermined answers, which is why the review becomes manual and at the discretion of the evaluator.

What recommendations would you give to someone considering this product?

If you want a practical, simple and easy-to-use tool to create forms with which you need to collect information in real time, this is the solution, just have a gmail account to access its full potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michelle A.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Love the ease of use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Like the fact that more than one person can make changes and access can be shared with others.

What is your favorite aspect of this product?

Functionality and ease of use

What do you dislike most about this product?

I cant think of anything that I dislike.

What recommendations would you give to someone considering this product?

If you have several people that need to work together on forms, at the same time, etc. this is the program for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jhon V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Google Forms is more than just a survey creator

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The simplicity and speed with which a survey with very specific attributes can be prepared and shared according to the needs of the company is quite noticeable, such a point makes a difference with respect to similar products.

What is your favorite aspect of this product?

The integration with the different tools of the Google Suite make this a very strong platform in the market, the features it offers are very striking and intuitive and the ease of use means that almost anyone can create very noticeable designs.

What do you dislike most about this product?

The limitations in terms of the capacity of the exported data are considerable, thus reducing the amount of samplings performed.

What recommendations would you give to someone considering this product?

I clearly recommend Google Forms for the ease it offers when conducting surveys to a specific population, compared to similar products this platform does not require prior studies for its use or implementation and thanks to the different existing add-ons it is possible to give a clear treatment and accurate to the data acquired, all this simplifies corporate tasks and helps innovation in decision making.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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