Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Jessica M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

A Choice for Business Procedures.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The process that one takes to acquire Google Forms is super simple and straightforward since only a Google account required. Again, Google Forms has all the information that one requires for successful project execution. The developer has included even calculations formulas with the aim of making everything simpler.

What is your favorite aspect of this product?

Google Forms is a software which comes with Google, where there is so many other free connected services from the entire package. Furthermore, Google Forms has one of the most straightforward ways in doing its activities. The program is online, making the whole thing easy for quick access and high speed in processing.

What do you dislike most about this product?

Eventually, Google Forms is a program which is far higher than an average tool. Nonetheless, there is the need to make it match other products that helps in managing projects, and this is like increasing the formulas there for easy calculations. But there is a great opportunity of making everything work from this tool.

What recommendations would you give to someone considering this product?

Projects are all available in a company, which means, there should be clear guidelines on how to run them. Fortunately, there is Google Forms, which is so affordable and doing great things in terms of accountability and data processing. It's storage is on cloud.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Myra W.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

A Software for Powerful Processing

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is a program which is issued by the developer free, meaning, any person in any way gets it access. Again, Google Forms is connected with other software from Google and they work as a group, making the developer have an easy stay.

What is your favorite aspect of this product?

The software is from Google, one of the most popular and reliable vendors in the market. Also, Google Forms works so closely with even other third-party software, making the general operations of the company easy. Lastly, Google Forms ensures accuracy in its project management roles.

What do you dislike most about this product?

However, the processing power of this application is not too high, and hence, not so perfect for big business projects. However, the creator can change the whole thing and make it more efficient and better.

What recommendations would you give to someone considering this product?

Check for all Google products and I ma sure you I'll come across Google Forms. Have enough market evidence that the application is effective in its roles. And also, no worries for testing since the tool is for free.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Allan M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Amazinf and Easy to Use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Unlike other similar products, Google Forms is easy to use. It's usability is teachable hence making it a choice product to teach those with no no or little idea of it can be used. Another aspect that differentiates it from similar products is that it automatically generates a Google response sheet for user which allows one to see what they have and hence saves time.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is that it is customizable in terms of font and color. As a result, one can easily color code data for easy traceability. Through color coding of data, time is saved when it comes to directing a person to a specific section or even when one wants to retrieve specific data. Therefore, data from a one survey or to be used in a given area can be given a different color from others.

What do you dislike most about this product?

At the moment I have no dislike for the product. It has served me and the company well.

What recommendations would you give to someone considering this product?

For easy organization of data, companies should use Google Forms. If a user would like to get response from clients, he or she can get it through Google Forms direct to their emails. Therefore, it is easily incorporated in one email.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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