Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Tesha K.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Meets all my needs to get the job done.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms provides all the tools that are needed to make daily work successful.

What is your favorite aspect of this product?

I really like how user friendly this product is.

What do you dislike most about this product?

Nothing comes to mind.

What recommendations would you give to someone considering this product?

Do your research and look into all the features before you buy it.

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Effective Service

Armando G.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"Easy to create surveys".

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its great variety in the types of questions, its multiple choice and text answers, its sharing functions since the surveys can be sent via email or other platforms, as well as the option of inserting images and videos, its accessibility, its ease of use, these and other aspects make google form stand out among other alternatives.

What is your favorite aspect of this product?

I really like its ease of use and administration, in addition to the fact that the creation of surveys and forms is really simple, the results obtained are automatically exported to a spreadsheet allowing us an easy collection and analysis of information from respondents, its various response format options, its wide variety of options to meet all our operational needs.

What do you dislike most about this product?

What I dislike the most is the limitation in the customization functions for the design of the forms, I think it falls short in this aspect and also that we can not use it for advanced data manipulation.

What recommendations would you give to someone considering this product?

It is a very good alternative for the creation of forms and surveys, it is perfect for when we want to capture data quickly and easily, it is easy to use and does not require advanced knowledge, there really is no scenario in which it will not do exactly what we want, it is for such reason that it will be a very good decision to implement it in your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Deepak M.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

User friendly and business values in one place!

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

it's easy to use integration and wide availability

What is your favorite aspect of this product?

it's very easy to integrate with existing applications

What do you dislike most about this product?

sometimes it seems very basic

What recommendations would you give to someone considering this product?

it's very easy to integrate with existing applications

Pros

  • Respectful
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

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