Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

umu k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Tracks Team Metrics

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms' user-friendly interface lets you create beautiful forms regardless of your background in a few hours. It also offers many free features.

What is your favorite aspect of this product?

What I most like about Google forms is it's simple UI. It's form creation process is very quick and easy.

What do you dislike most about this product?

Google forms gives you lot's of capabilities however there are many things which affects its great experience.

What recommendations would you give to someone considering this product?

We use Google to run our business, so it is nice how easily I can integrate Forms into other pages we use, like Google Sites that we use for our team portal.

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Rohit s.

  • Role: Student Academic
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

fantastic product by google

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

soo simple to use create or publish or mange its all in product that makes it different from the others.

What is your favorite aspect of this product?

gathering all information at one page that makes your working space easy.

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

if you want to some type of survey of your software or your service you can do anything so easily and in a good manner you can manage anything.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Inspires Innovation

Sharon T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Simple, and effective way to gather information.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is an absolute reliable and simple to use platform that we use to collect feedback from customers or employees about our products, services or events. This helps us to evaluate and make decisions based on the feedback from customers and our employees. It's intuitive interface allows users to easily design custom forms with a variety of questions types, including multiple choice, checkboxes and short answers for easy feedback collections.

What is your favorite aspect of this product?

One of the standout features of Google Forms is the seamless integration with other Google Workspace apps, such as Google Sheets, which makes data collection and analysis straightforward. Additionally real-time collaboration allows multiple users to work on a form simultaneously, making a real deal for team projectas.

What do you dislike most about this product?

Google Forms is absolutely free and henceforth no cons.

What recommendations would you give to someone considering this product?

Google Forms is an excellent choice and absolutely free tool for anyone needing a simple, efficient way to gather information without going through steep learning.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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