Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Erick C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy, pratical but too simple

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Free and easily accessible through Google Docs.

What is your favorite aspect of this product?

Really simples and fast to put up a forms online.

What do you dislike most about this product?

It looks froze in time, with little to no change in the past years.

What recommendations would you give to someone considering this product?

Just try it. It's free and you can see for yourself if it suits you well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Victor B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Simplicity

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Simplifies surveys/questionnaires

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

umu k.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Tracks Team Metrics

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms' user-friendly interface lets you create beautiful forms regardless of your background in a few hours. It also offers many free features.

What is your favorite aspect of this product?

What I most like about Google forms is it's simple UI. It's form creation process is very quick and easy.

What do you dislike most about this product?

Google forms gives you lot's of capabilities however there are many things which affects its great experience.

What recommendations would you give to someone considering this product?

We use Google to run our business, so it is nice how easily I can integrate Forms into other pages we use, like Google Sites that we use for our team portal.

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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