Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Deepika P.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google forms life makes easy

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

We can create different form for our professional usage through Google forms additional we can create polls as well.

What is your favorite aspect of this product?

My favourite aspect is its easy to use interference and poll facilities for in house pooling

What do you dislike most about this product?

Nothing as much, but I think there is need to increase no of questions limit.

What recommendations would you give to someone considering this product?

I recommend my friend to use this product because of this product is user friendly interface

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Emmanuel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and very affordable

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

User friendly Cost

What is your favorite aspect of this product?

Easy customisation

What do you dislike most about this product?

Nothing for now

What recommendations would you give to someone considering this product?

It is lovely and easy to use

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nirmesh S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Google Forms is an efficient solution for survey

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of implementation and integration.

What is your favorite aspect of this product?

It is a very user-friendly SaaS solution.

What do you dislike most about this product?

Google form creation can be a little tricky for surveying during the initial period of setting up the application.

What recommendations would you give to someone considering this product?

If surveying is your requirement and you are already using Google's other products then you can consider Google Forms for surveying solution.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

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