Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Kate H.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Have already fallen in love with it's ease of use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Simplicity,perfectness

What is your favorite aspect of this product?

Simplicity and perfectness of the product when it comes to statistical representation.

What do you dislike most about this product?

It's cost is slightly high.

What recommendations would you give to someone considering this product?

Of course,I have already been recommending it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Vivek S.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, Quickly Configurable and deployable

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its fast customizability and Deployability

What is your favorite aspect of this product?

Quickly configurable and deployable

What do you dislike most about this product?

Functionality is less

What recommendations would you give to someone considering this product?

If you need quick and normal functionality go for it. If you something slow and more sophisticated then ignore this.

Pros

  • Trustworthy
  • Saves Time
  • Client Friendly Policies
  • Fair

Vivian G.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It is very user friendly and has a lot of features for questions

What is your favorite aspect of this product?

Easy to use and share to gather feedback

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

It is a great option if you need to gather feedback or collect responses for different survey questions/inquiries.

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

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