Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Rahul y.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A good way to gather information.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I collect marketing sample data using the google form.

What is your favorite aspect of this product?

They let me add survey questions and collect files like screenshots and pdfs for free.

What do you dislike most about this product?

Google forms have limited font family and our brand font misses, i have not encountered additional concerns.

What recommendations would you give to someone considering this product?

Best it to get feedback and polls from clients.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Caring
  • Vendor's Interest First

ANKIT S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Impressive tool for collection of data!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

For me what stands out is how incredibly Google Forms reduces the complexity for me, who has very less technical skills. I can easily create forms, and customize them with a variety of themes, and I can also add different question types like multiple choice, checkboxes, or short answer types.

What is your favorite aspect of this product?

I love how I can easily create a form or survey from scratch, customize it with different question types, and then share it with my clients with just a few clicks. Its real-time collaboration feature is really helpful for me, which allows me to work with my clients flawlessly, I also appreciate how easily it collects automatic data for me and organizes it into Google Sheets, making it simple for me to analyze the responses of my clients successfully.

What do you dislike most about this product?

I haven't faced any issues yet.

What recommendations would you give to someone considering this product?

I would say always make sure to preview your form and test it yourself or with a small group of people to make sure everything is working accurately and the questions are clear and understandable. Also do actively check and verify that the form is functioning as it was designed and the questions you added are easy to understand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

This is Fantastic product and Easy to use !

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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