Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Laurelle W.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

User friendly and easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It’s easy to use and effective

What is your favorite aspect of this product?

Everything it is so user friendly

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

No recommendations at this time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Swati Bhardwaj S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

good for your small feedbacks and data inputs

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

we use the free version for small surveys and feedback - we directly export data to google sheets

What is your favorite aspect of this product?

it is part of google suite and come as package deal- data is secure with google trust

What do you dislike most about this product?

nothing as such we use free version and it is good for small internal usage

What recommendations would you give to someone considering this product?

it is good and most of the time free version will satisfy your requirements

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Zeenat S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Google Forms: Not Very Good at All

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It appears to me that Google Forms was developed with the intention of being used for basic purposes and then abandoned. An improved interface and greater tool integration are features of other, paid forms.

What is your favorite aspect of this product?

For startups or individuals who aren't well-versed in basic design principles, Google Forms is an excellent tool. Easy and cost-free, you may utilise it in no time at all. It works well with other products in the Google Workplace suite.

What do you dislike most about this product?

When it comes to software integration, Google Forms is way too basic for enterprises. Applying it to real-world scenarios might be challenging, if not impossible. And as far as I could tell, they don't provide any kind of visual aid. The sharing process is also more complicated than necessary.

What recommendations would you give to someone considering this product?

Simple, practical, and effective product that satisfies requirement. For basic forms, it's ideal, but for uploads and signatures, you'll still need to utilise other tools.

Pros

  • Efficient Service
  • Generous Negotitation
  • Continually Improving Product
  • Trustworthy

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