Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Muttahir B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

the easiest way to collect data

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

it is easy to use, saves a lot of time, dashboard is effectively active and customized as per needs.

What do you dislike most about this product?

nothing to be mentioned about disliking this product.

What recommendations would you give to someone considering this product?

data collection and taking opinions were never easy but with google forms the tasks can be done efficiently.

Pros

  • Effective Service
  • Respectful
  • Enables Productivity
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paweł M.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Legacy product in a captive environment

Likeliness to Recommend

1 /10

What differentiates Google Forms from other similar products?

Google Forms is a great packaged deal when you start using Google Workspace. It's straightforward and integrates well with other Google apps, making it convenient for beginners and basic needs.

What is your favorite aspect of this product?

My favorite aspect is its simplicity and ease of access. Google Forms is perfect for quickly creating surveys and collecting data without any cost, which is ideal for small projects or personal use.

What do you dislike most about this product?

The major downside is its design and scalability. It doesn't look modern and lacks advanced customization options, making it feel a bit stuck in the 2010s. Integrating it with other tools can be challenging, so you might soon find yourself searching for a better solution. And there are plenty of alternatives out there.

What recommendations would you give to someone considering this product?

If you're starting with Google Workspace, Google Forms is a solid choice for simple tasks. However, if you need more polished and scalable solutions, explore other tools that offer more flexibility and design options.

Pros

  • Respectful
  • Generous Negotitation
  • Transparent
  • Friendly Negotiation

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

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