Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Riya D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Versatility in surveys and data collection!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

For me what differentiates Google Forms from other similar products is its simple integration with other Google Workspace tools like Google Sheets, Docs, and Drive. This integration helps me to easily collect data and automatically sync it with a Google Sheet for analysis, saving my lot of time.

What is your favorite aspect of this product?

I appreciate its simplicity and ease of use. I love how quickly I can create a form for a survey, quiz, or quick poll. Its inherent interface features drag-and-drop options that make organizing my questions and sections effortless. Additionally, the flexibility to customize questions with various types like multiple-choice, short answer, or file uploads is a great feature that I cherish.

What do you dislike most about this product?

There is nothing that I dislike about Google Forms.

What recommendations would you give to someone considering this product?

I would say by using Google Forms, you can save time and generate ideas through a variety of templates. Even if you plan to make significant customizations, using a template as a starting point can help incite your project.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Aurangzeb Nawaz K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy , userfriendly and FREE!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Even for non-computer users, it is incredibly simple to set up and operate. Its features are simple, and managing the forms and viewing the data is a breeze. The Cost of google forms also differentiates from other same products.

What is your favorite aspect of this product?

Using Google Forms is quite easy. It is simple to make, simple to distribute, simple to share, and simple to gather data from. I can quickly put together a high-quality survey and have the findings back in less than an hour. Additionally very helpful is the ability to automatically export results to Google Sheets.

What do you dislike most about this product?

It's lacking some of the more advanced features that one might need for more complex data collection (e.g. flows of questions, anonymization of data, etc.). But this isn't an advertised feature, so that's okay as long as you know the limitations.

What recommendations would you give to someone considering this product?

Highly Recommended for all type of users.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Rene D.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

conquer every survey.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

super easy to create forms.

What is your favorite aspect of this product?

a very clean interface with premium form builder, data visualization dashboard very simple and useful.

What do you dislike most about this product?

more customization option in forms with condition.

What recommendations would you give to someone considering this product?

for online forms and surveys is really great option.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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