Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ishita M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Decent enough

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms offers a simple, intuitive interface that makes it easy for anyone to create and distribute forms quickly, even without prior experience. It provides a variety of pre-designed templates that cater to different needs, making the form creation process faster.

What is your favorite aspect of this product?

You can create, share, and collect responses from a form within minutes, with minimal setup required.

What do you dislike most about this product?

Google Forms does not support direct payment collection, which is a drawback if you need to collect payments alongside form responses.

What recommendations would you give to someone considering this product?

no bad. decent enough. simple and easy. not too many features

Pros

  • Effective Service
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

Devesh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great tool for customer survey !

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

What makes it different is that it is so easy to create and easy to implement anywhere either on the website or on linkedin profile like I used . It has worked flawlessly and helped me collect feedback forms and helps in improving client retention. We also use it as client lead generation form and there it also works best.

What is your favorite aspect of this product?

I like how easy it is to implement and records can be save directly to Google sheets which help us targeting our leads in a much better way . I used in my personal website as well and it worked just great.

What do you dislike most about this product?

There is nothing that I dislike about the Google sheet but it would be much much better if it also provides payment options.

What recommendations would you give to someone considering this product?

I recommend using Google forms with Google sheet for better results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Easy survey and form creating tools

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons